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Zpět na informace o hotelu

2015
Skvělé 8,4
na základě 12740 hodnocení

Poslední komentáře zákazníků

Vybrat typ cestovatele
Skvělé



na základě 12740 hodnocení
  • Stav hotelu/čistota 8,9
  • Vybavení 8,6
  • Poloha 8,4
  • Pokojový komfort/standard 8,7
  • Personál 8,5
  • Poměr cena/kvalita 8,3
  • Jídlo/stolování 7,5
Ověřená hodnocení

Julius F.
Filipíny
04 listopadu 2015
A pleasant stay
Next to mall. Accessible to many restaurants, shopping places and daily needs. The room is clean and the hotel ambient is pleasant.
Relatively relaxing and convenient.

YUIK P.
Malajsie
04 listopadu 2015
Very Nice Housekeeping Staff and Customer Service
Friendly Staff, Excellent Customer Services and Clean room
Good location with mall attached.

Puay N.
Singapur
04 listopadu 2015
Pleasant Stay
1) Comfort 2) Location 3) Cleaniness
Overall, it was a pleasant stay. Room was clean and well maintained. Staff was also friendly and helpful. Location of the hotel was good as far as we were concerned.

shirley L.
Singapur
04 listopadu 2015
Comfy
So comfy and clean. I like everything abt the hotel.
Great!

Lim S.
Singapur
04 listopadu 2015
Great stay with disappointment
Location/hotel ambience/ comfy room
It was good after my last stay on May 2014 that makes me come back again. Unfortunately, this time I was quite disappointed with the staff performance. I booked two rooms the other family suite room for my mother who is aged 71 who do not read and assumed items placed at the coffe/tea bags area are complimentary. She needs to consume her high blood pressure medicine after food so she ate a small can of potato chips. After that she sudden felt uneasy and worry will be charge, she bought a bigger size same brand to place it back without informing me. We checked out and left our baggages at the concierge as we need to leave the hotel after 4 hours due to late flight. When we back to collect the luggage and the staff approached us to claim for HKD35.00 on the potato chip which equailvilant to SGD7.00 for a SMALL can of chips! Despite my explanation to the staff, there is no flexibility and hence we paid and took back the bigger size chip which is only fair and sad to say with this, this hotel will not be my choice going forward and will not recommend further to my friends.

Lim S.
Singapur
04 listopadu 2015
Great stay with disappointed experienced
Hotel ambience/ comfy room/location
It was good after my last stay on May 2014 that makes me come back again. Unfortunately, this time I was quite disappointed with the staff performance. I booked two rooms the other family suite room for my mother who is aged 71 who do not read and assumed items placed at the coffe/tea bags area are complimentary. She needs to consume her high blood pressure medicine after food so she ate a small can of potato chips. After that she sudden felt uneasy and worry will be charge, she bought a bigger size same brand to place it back without informing me. We checked out and left our baggages at the concierge as we need to leave the hotel after 4 hours due to late flight. When we back to collect the luggage and the staff approached us to claim for HKD35.00 on the potato chip which equailvilant to SGD7.00 for a SMALL can of chips! Despite my explanation to the staff, there is no flexibility and hence we paid and took back the bigger size chip which is only fair and sad to say with this, this hotel will not be my choice going forward and will not recommend further to my friends.

Yuen W.
Malajsie
04 listopadu 2015
Not bad
Good location, clean and nice staff

Yuen W.
Malajsie
04 listopadu 2015
Not bad
Good location, clean and nice staff

FONG W.
Malajsie
04 listopadu 2015
Family trip
Hotel location, cleanliness, staff performance
We had a wonderful 6d5n HK trip staying in Royal plaza hotel. Thank you so much to the hotel staff :)

FEN C.
Malajsie
04 listopadu 2015
Good
Clean, comfort and nice