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Dobré 7,5
na základě 2508 hodnocení

Poslední komentáře zákazníků

Vybrat typ cestovatele
Dobré



na základě 2508 hodnocení
  • Stav hotelu/čistota 7,7
  • Vybavení 7,4
  • Poloha 6,8
  • Pokojový komfort/standard 7,9
  • Personál 7,9
  • Poměr cena/kvalita 7,6
  • Jídlo/stolování 7,2

Dan D.
Austrálie
09 července 2016
Great Value
Great position and planes taking off form the airport close by did not disturb us. Lovely and helpful staff. Clean rooms and very good facilities. Lots of restaurants and massage places near by so can easily not be stuck in the hotel.

SHEAU W.
Malajsie
08 července 2016
water park
free entry to water park. nice swimming pool, beach. everything were great but only the cleanliness of room.

Tanin S.
Thajsko
07 července 2016
very noisy with planes flying next to your unit
The villa curtains cannot shade the light at all in morning. Very dirty feel with many dirty spots on furniture sofa bed linens just scary! Then we moved to 3 bedroom penthouse unit where the unit is very run down. 2 bath tubs are without stoppers not sure how to keep water in the tub. Then it supposed to come with turndown services. The unit is for 6 persons. And we finished going to waterpark so we called for turndown services as all towels are used. They just left 3 towels and did not even bother to tidy up anything. When I complained they told they already did the turndown. Then they said the supervisor will turn up to inspect turndown service but of course no one ever bothered to turn up. Worst is the noise of airplane taking off was really disturbing for the kids. I would strongly not recommend this property for families with kids even kids may like waterpark but u can pay for it separately. No need to stay there!

Jocke E.
Švédsko
07 července 2016
PERFECT
Nice, Clean, fresh waterpark. Nice clean room. Friendly staff. Very close to the airport. You can se planes take off and land all the time.

Sabrina J.
Austrálie
06 července 2016
Perfect for the kids
Stayed at a deluxe room with twin beds. Perfect for us four, included buffet breakfast - it was so scrumptious and so much to choose from! The Splash jungle park was the highlight! Kids loved it. Perfect hotel when arrived late as only 15mins from the airport. The room was modern, so comfortable! Shower head was excellent. Buggy ride helped getting around as its so hot during the day and the resort is massive!

Judy C.
Hong Kong
02 července 2016
Lots of mosquitos but enjoyable stay for kid
The room not very clean with lots of mosquitos. The beach not suitable for swim but the beach pool is nice. Overall acceptable as a getaway and nice stay for kid with the water park and buggy cart. The food stall nearby is really nice and cheap. Don't miss out to walk around the small shops outside and you may find nice and cheap soveniors ;)

Marcus L.
Austrálie
26 června 2016
Nice holiday spot for the family with young kids
The whole family is quite happy with overall, especially waterpark, pools, parks and restaurants, only minor downside is too close to the Phuket airport but we still love the place

Nattida I.
Thajsko
20 června 2016
Good service
Such a good service but a lot of insects

GAHEE P.
Jižní Korea
20 června 2016
Awesome
Good resort

Niorn M.
Thajsko
20 června 2016
Disappointing with services and with the brand
The hotel rated themselves as 5-star hotel. In Bangkok, it is a 5-star hotel with high reputation. I expect the property to be well managed and able to provide reasonable services. 1. The room wasn't clean. There are spider web in the second bed room and also at balcony. The second bed room, the bed wasn't tidy. 2. Shuttle bus service that operates inside the property wasn't enough for traffic and guests. We haven't been informed that there is a schedule and even the shuttle was already full, instead of taking passenger to dinning area, the shuttle waited 10 more min. 3. Breakfast time is 07:00 - 10:30 am, we got there at 09:40 am and most of the food are all gone. Empty baked bean, sausages, salad, no glasses for drink and so on... 4. Staff not coordinated : when we check-in we informed staff for late check out at 2pm. We got confirmed by the first staff and next day when we asked again the second staff she said she doesn't know question us and asking the name of the staff that informed us earlier. (Luckily that I remembered the person). We also ask for taxi to the airport - staff told us that they already booked the taxi but next day another staff has no idea and said to us that you can tell us again later when you check-out. They could have note this and put into their system. Even 4-star hotel does it.