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Velmi dobré 7,8
na základě 2296 hodnocení

Poslední komentáře zákazníků

Vybrat typ cestovatele
Velmi dobré



na základě 2296 hodnocení
  • Stav hotelu/čistota 8,1
  • Vybavení 7,2
  • Poloha 7,5
  • Pokojový komfort/standard 7,9
  • Personál 7,9
  • Poměr cena/kvalita 7,9
  • Jídlo/stolování 7,5

LOKE M.
Singapur
18 května 2012
A good place but service staff not helpful at all
ocean view and serenity
As this is the first time I stayed at this resort , I will say this is the worst experience. The unhappy event happened at about 1130pm at night on 14th May. I was bombarded with a lot of 'NOs'' and ''cannot''when I asked for toothpaste and toothbrush for my room. To my surprise, the staff mentioned that they do not provide guest with these at all. I ask them to get it for me and my spouse and child and we will pay for every item , if only they can get it so we can brush our teeth the next morning. The staff say ''cannot'' and we asked again for help, he gave the same reply. What kind of hotel or resort is this ?? Even if it is the resort's policy not to provide guest with toothbrush and toothpaste, at least the resort should be kind enough to help , the staff has no empathy at all. And last but not least, I will not patronize them again !! It is also not cheap. If I have a chance to talk to its management, I will ask them whether they need to brush their teeth using toothpaste every morning, if they do, what makes them think their resort guest do not need to !! Bad experience..

Andrew W.
Velká Británie
12 května 2012
Beautiful hotel, perfect for couples!
Nice clean rooms with sea view.
really relaxing, no children, very peaceful. the weather was not good when we were there but at the base of the cliffs it looks very good for fishing or for snorkelling. the resort is up on the cliffs so it is b.etter to have a car or transport. we would definitely stay again.

Adrian L.
Singapur
09 května 2012
nice view
secluded, nice view
the room was great, view awesome. nice quiet place but location is far from shops. need to rent a motorbike or get a taxi.

JASON B.
Spojené státy
07 května 2012
Rustic, but quite lovely!
View,balcony,location
we stayed here with another couple and had adjoining rooms. the view was fantastic looking from our balcony rocking chairs. the breakfast buffet was very nice, eating in an open air restaurant overlooking the bay. the only negative for some would be the steep path and stairs to and from your room. i liked the exercise. all in all, i would stay here again.

FENGQING C.
Čína
06 května 2012
great view and breakfast
view, breakfast
Although it is not very near to either Patong beach or Karon beach, but they provide free shuttle bus. The view from the room is very nice. We booked garden view bus still can see the sea! The breakfast is excellent!! It definitely gave us very good mood everyday of our trip! The staff were very friendly and warmhearted. A very nice place to stay in Phucket!!

KOH P.
Singapur
06 května 2012
lovely design and near to patong
location
check in during the late night. Was offer a room but the room connection is so bad. When requested for a change of room.. staff mentioned that no pick up service as he alone at counter and all service staff already went back.. he cannot arrange for pickup at our room and change of room. when morning arrived.. hoping to get a full seaview but was disappoint with all the tree obstructing it... i have paid addition for the seaview.. but....

Pek N.
Malajsie
05 května 2012
natural sea view...but isolated
up on the hill, natural....
good value for money..we paid for sea view but when we check in, we been given garden view.. but after we reason out, their allow us to choice other 2 room (that only leave empty) and we finally get what we like. 10 min, to town by tut tut. try their spa, is good...

Beth M.
Spojené státy
03 května 2012
Great View, Clean Rooms
Infinity Pool, Central AC, Quiet
There are two sides to this hotel. We stayed on the reception side, down the hill. It's was quiet and listened to the waves. Other side, across road up on hill could hear traffic noise & Thai Boxing School. Both have lovely pools!

Cong W.
Singapur
03 května 2012
Beautiful view and nice room
Excellent sea view and classy room
we were kind of surprised by our room when we arrived, the room was very well decorated with a classy and somehow tropical taste. our room had sea view and a balcony with coffee tables and wooden chairs. the environment was really relaxing. it wasn't all perfect though, you may have to deal with some mosquitoes if you accidentally left your door open for a well. the sound isolation wasn't ideal either, we could actually hear our neighbor talking in the night.

Thuraikumar K.
Malajsie
01 května 2012
Unpleasent Experiences with Rude Staff
Beautiful Sea View
The hotel facilities is average. The staff is rude and inefficient. In one incident the staff was rude to my children who is 4 and 5 years old and it affected my eldest kid. This is her word' " Appa, the man is very bad, very bad, i don't want to come here anymore". Apart from that the advertisement indicated the hotel have facilities for children. I would say that is totally untrue. The hotel does not in any way conducive for families.