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Poslední komentáře zákazníků

Vybrat typ cestovatele
Všechna hodnocení (3948)

Obchodní cestující (64)

Páry (2445)

Jednotlivci (471)

Rodiny s malými dětmi (323)

Rodiny se staršími dětmi (245)

Skupiny (400)

Skvělé
8,3
na základě 3948 hodnocení
Stav hotelu/čistota
8,5
Vybavení
8,0
Poloha
8,3
Pokojový komfort/standard
8,3
Personál
8,4
Poměr cena/kvalita
8,6
Jídlo/stolování
7,4

9,3 Leanne S.
Australia
30 července 2012
Great hotel, friendly helpful staff
Pool access room is superb
We loved our pool access room for our first stay in Kata. Rooms were delightful with a very different decor. Bed was the most comfortable I have ever slept in whilst in Thailand. Hotel is in a good spot just up the hill from the main street and a 5 minute walk from the beach. The only thing I would say is that it is up a very steep hill and the tuk tuks do not like driving up there as it uses too much fuel, so you need to be prepared to pay extra or walk the hill. Staff were great - we came across another Australian couple involved in a motorbike accident and kept their bike for them while they went to hospital. The bike was kept safely by staff for a couple of days until the couple could pick it up. We would definately stay here again.

5,3 Lily J.
Singapore
28 července 2012
Great hotel with a good service.
Able to communicate with the staff
This is my first time for my husband and i went phuket. During our stay in this hotel, we got no comments so far so good. The good things about this hotel they allowed us to use their toilet at basement near the fitness room for us to bath as we have a night flight back to Singapore. We chose the room with poll access, its great! As informed that the pool is sharing with another 2 more room which is my left and right side room. However, we realised that so many peoples (other guests) from other room also using the pool. This is not call private pool anymore but public pool. Hope the managemant of Sugar Palm hotel look into it in order to have a better comments. Location is very far from the airport. Take taxi is about 45mins. The taxi fare is very expensive. Go elsewhere also need to take taxi or tuk tuk. We spent on travel so much even we dont buy anything as the stuff there very expensive. This hotel overall still not bad.

9,3 LEI H.
China
07 srpna 2012
Great location and large rooom
lovely pool and seaview
lovely room and good staff,deserve to be suggested.

7,3 Yen W.
Singapore
05 srpna 2012
Nice hotel
Pool access room
The hotel is nice. With many restaurants around. Fairly well maintain though could be better. Stayed in pool access room which was a fantastic experience. Four rooms would share one pool. However, there are always intruders not staying at pool access room who came to use the pool. Perhaps hotel could have separate pools for such hotel guests as the pool can get quite crowded. The number of DVDs available for loan could be more. Similar for breakfast choices. Staff at the reception could be more friendly and welcoming. One con is that the hotel is on top of a hill and some levels have no direct lift, hence requires some walking. Also, the hotel card key broke down a couple of times, which makes the stay a little unpleasant.

10 Jacques S.
France
26 července 2012
Fantastic hotel
Location,service,design of the room,breakfast buffet,manicured gardens,pool and spa....
I had a great stay @ the Sugar Hill Grand.Lovely staff,beautiful location,high class amenities for an unbeatable off-season rate,making this 4**** hotel as affordable as a 2**in most other countries. Particularly enjoyed the spacious bathroom,minimal design and balcony overlooking the sea. Would go back anytime!

8,3 Thean O.
Singapore
26 července 2012
Great hotel which is value for money.
The Infinty Pool and the large bathtub in the room. Great loaction too.
this is our second time back to the hotel. we got a pool access room on the third floor leading to an infinity pool (which was great!). the room was spacious and comfortable but housekeeping may want to do a better job at cleaning the room (we found cobwebs hanging from the wall) but otherwise it is still acceptable. the hotel provides umbrellas, two pairs of crocs lookalike shoe and beach towels, which we can bring out. it is a short walk to kata beach but the steep slope leading up to the hotel may be a killer if you have leg problems. breakfast was almost the same stuff everyday, which was adequate but nothing to shout about. the hotel staffs were polite and mostly friendly. overall, we had a very pleasant stay at the hotel.

5,3 Eng P.
Malaysia
03 srpna 2012
Good views fm room but poorly designed flooring
Located on te hill with best scene of the sea
Would prefer a better flooring in the room. Cemented floors are rather uncomfortable and not to mention that it makes the occupants feeling more dirt n dust than normal. Also prefer a more smooth finishing for the toilet. The toilet design are very uncomfortable as well. It dd not look as of it was only cemented flooring for the toilet n d whole room from its website though. Otherwise all are okay with the room.

4,7 Anthony H.
New Zealand
25 července 2012
Grandhill side was a disappointment
Getting transferred to sister property at sugar palm resort
We checked into grand hillside and were hit by a mildue smell straight away in the room. Walked over to go out the door to then pool access and the door was covered in bugs the room in general looked dirty. Went to book in fir a massage and were informed the spa had closed down. We had stayed at this place 12 months ago and the hotel had gone downhill quickly. Decided to not stay at the hotel and asked to be transferred to the resort down the road. They took us to the resort showed us the room which was 100x better and we transferred. The reort was great and met all our needs. The staff were gret and apart from the initial room at hillside we had a great time.

6,3 Rajesh K.
India
21 července 2012
Great Location , big rooms
Nice pool
it was great stay on this hotel, i visit here 2nd time an it was pleasant stay. only problem with room smell, when you enter inside the room. others is nice. i recommend this hotel for peace and relax.

9,7 Jonathan C.
28 října 2012
amazing large rooms and great location.
short walk to beach. the infinity pool.
the rooms were massive and very clean. the bathroom was almost as big as the bedroom. there are about 7 infinity pools that run down into each other. very relaxing. the beach is only a short walk away and the breakfast was lovely. you can book many day trips just down the road. wish we spend more time here as the hotel and view from the room was lovely.