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Vynikající 9,2
na základě 543 hodnocení

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Vybrat typ cestovatele
Vynikající



na základě 543 hodnocení
  • Stav hotelu/čistota 9,4
  • Vybavení 9,1
  • Poloha 9,5
  • Pokojový komfort/standard 9,2
  • Personál 9,4
  • Poměr cena/kvalita 9,2
  • Jídlo/stolování 8,8
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Jonathan C. od Velká Británie
Páry
Zůstal 2 nocí v srpen 2014
Amazing food
Restaurant, location, staff
I had a lovely stay at the essense! The restaurant is one of the top rated ones in the area so was nice to stay somewhere with a lovely restaurant. the location and room was brill! Only tip is to ask for a room on a high floor maybe at the back of the hotel as I had a room on floor one over looking the street and it was quite noisy at night and in the early morning.
Hodnoceno 05 prosince 2014

Allan M. od Kanada
Obchodní cestující
Zůstal 5 nocí v listopad 2014
Great People in the heart of old quarter
Friendly helpful staff, excellant location and great value.
The staff went out of their way to help me with whatever request I had. The service and food was better than many 5 star rated hotels that I have stayed at in the past. I have no hesitation about recommending rhis hotel. Job well done, thank you for the great service.
Hodnoceno 03 prosince 2014

phyllis C. od Spojené státy
Páry
Zůstal 2 nocí v listopad 2014
Decent hotel
Reception. Held our luggage while we went on our Haloing Bay Cruise. Sweet hotel employees.
Our stay was fine however not as good as we expected. ( The reviews were fantastic) we found the hotel very average. After we returned from our cruise, we were put in a room on the top floor and had to walk up a flight of stairs to get yo our room. I explained to the desk that I am moderately handicapped and they ignored this fact. We had made our reservations several day in advance and they told us that we could either take the top floor room or move us to their sister hotel ( attached and next door). The sister hotel is old and dark and we made our reservation for "The Essence Hotel, not the one next door. We were told essentially take it or leave it and they were fully booked. Will not return to this hotel again.
Hodnoceno 01 prosince 2014

Wee C. od Singapur
Rodiny se staršími dětmi
Zůstal 2 nocí v listopad 2014
Very Pleasant Stay
Location is good, right at the heart of the old quarter where the action is. Staff is very friendly, helpful and polite. Food is very good.
Hodnoceno 29 listopadu 2014

Susan G. od Austrálie
Páry
Zůstal 2 nocí v listopad 2014
Great stay
The staff. The location. The staff
I
Hodnoceno 24 listopadu 2014

Lam Y. od Malajsie
Skupiny
Zůstal 3 nocí v listopad 2014
nice hotel
food, service, cleanliness
good
Hodnoceno 23 listopadu 2014

Sara C. od Velká Británie
Jednotlivci
Zůstal jednu noc v listopad 2014
Best service I've ever experienced at a hotel
service, location, breakfast
From the minute I arrived to the minute I left, the service was absolutely impeccable and that makes such a huge difference when you're staying in a new city. Nothing was too much for them and even though we were extremely late for breakfast one day, they were happy to oblige. They helped book a great trip out to Halong Bay (with Greyline Cruises) which was very enjoyable. Great location right in the old quarter, and a buzzing street at the weekend. (If you're staying at the weekend, you might want to ask for a room at the back away from the street as it can be quite noisy up til around 11pm).
Hodnoceno 20 listopadu 2014

Priscila S. od Brazílie
Páry
Zůstal jednu noc v listopad 2014
Excellent stay, the most supportive staff
Staff well trained and supportive, good location, great restaurant
Hodnoceno 13 listopadu 2014

Priscila S. od Brazílie
Páry
Zůstal jednu noc v listopad 2014
Excellent deal
The best possible location right at the heart of the Old Quarter, good comfort and very polite and prestative staff.
Hodnoceno 11 listopadu 2014

Josephine A. od Austrálie
Páry
Zůstal 5 nocí v listopad 2014
Friendly & comfortable
The staff, food and cleanliness
We really enjoyed our stay at the hotel. The staff are so friendly and humble. The food was very good and the rooms are very nice and comfortable.
Hodnoceno 10 listopadu 2014