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Vynikající 9,2
na základě 535 hodnocení

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Vybrat typ cestovatele
Vynikající



na základě 535 hodnocení
  • Stav hotelu/čistota 9,4
  • Vybavení 9,0
  • Poloha 9,5
  • Pokojový komfort/standard 9,2
  • Personál 9,4
  • Poměr cena/kvalita 9,2
  • Jídlo/stolování 8,8

Steven K.
Austrálie
25 října 2014
Great hotel,excellent staff & outstanding staff
The staff , the ha long bay tour, the location
It was fantastic. As a couple travelling and visiting hanoi, we were greatly helped by the friendly staff. But especially by staff who went above and beyond to tell us about great food location, attractions to visit, and other advices. He also organize the halong bay tour with the best tour guide. Our highlight were the halong bay tour, the staff, and the great location at the heart of the city. Also the hotel room was very clean , and well maintained. The staff is also highly knowledgeable & i would recommend it to any travellers.

Christine M.
Austrálie
20 října 2014
Happy to be in Hanoi, sad to leave!
Quiet room/aircon, clean, helpful and very personable staff.
Great stay, fantastic location,and staff. Would highly recommend for anyone! Reception staff, especially Jack and Stephen are an absolute asset to this hotel! They were never too busy to ask after our day out and suggest things for us to see, but without any pressure.

steven W.
Spojené státy
14 října 2014
Business Trip In Hanoi
Location to where we needed to be, helpful staff and good breakfast buffet.
My stay was memorable in a good way. The hotel room had the essentials, the hotel staff went over-the-top to try and reach out and converse with guests. Great job arranging for taxi service to and from the hotel to the airport, very punctual! Smooth check-in and check-out.

Miroslaw S.
Polsko
14 října 2014
Fantastic Hotel
Staff, Location, Atmosphere
Amazing location in the centre of Old Quarter. Attentive and extremaly helpful Staff.

Charmian O.
Nový Zéland
08 října 2014
Great hotel
Location, service, cleanliness
A great little hotel in a vet handy location. Room was of a good standard. But the gem of the hotel is it's amazing staff who went out of their way to deliver top service. Welcoming, proactive, helpful. We were so grateful for the help with storing our bags and allowing us to use shower facilities before and after our Sapa trip. Only had a quick breakfast which was good, with a tasty creme caramel! Great value for money. Highly recommend this hotel.

Anna D.
Irsko
07 října 2014
Fantastic Location and Value for Money
Great location - right beside 'beer quarter' perfect for a mid 20 couple! Very clean and modern with fruit in the room. Great Bali
Nice fruit basket and great value for money however we got u

Fazsereen H.
Austrálie
05 října 2014
great location with excellent customer service
location, food, friendly staff
Great location with extremely friendly staff. Breakfast was delicious. Nothing to complain about

Mark D.
Austrálie
03 října 2014
A Fantastic place
Exceptional staff , Location and the rooms
One of the most exceptional places i have ever stayed ,nothing was any trouble for the fantastic staff , the rooms above a what I expected . The big name brand could learn from the staff . Highly recommended

Inge S.
Singapur
01 října 2014
Nice cozy boutique hotel
Clean, Location close to nice street food vendors, Laptop provided in the room
Very clean, located close to plenty nice street food vendors scatter outside, near the Lake.

Jodie I.
Austrálie
01 října 2014
Amazing hotel! Loved it!
Beautiful room, awesome location and wonderful staff!
Amazing! Staff so friendly and professional and were so helpful! The food there is amazing and service at the restaurant was wonderful! Excellent location in the old quarter and as soon as you walk out in the street your emmerses in Hanoi life! Loved drinking beer on street and the shopping! Our only regret is we couldn't stay there longer! Will be back for sure :)