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Poslední komentáře zákazníků

Vybrat typ cestovatele
Skvělé



na základě 2581 hodnocení
  • Stav hotelu/čistota 8,7
  • Poloha 8,2
  • Pokojový komfort/standard 8,7
  • Personál 8,7
  • Poměr cena/kvalita 8,7
  • Jídlo/stolování 7,8
Ověřená hodnocení

9,7 Thomas S.
Germany
15 prosince 2013
Excellent breakfast. The noodle soup is a must try
Breakfast, bathroom, value for money

9 Colin P.
United Kingdom
10 prosince 2013
Comfortable
Friendly and helpful staff
We very much enjoyed our stay in this hotel. The staff were friendly, professional and very professional.

9 Jessica W.
China
07 prosince 2013
very nice hotel tho a lil far from centre.
food,room,staff
it was great,however we only managed to find the lake but not the shopping area for we got tired after walking 30 mins in hanoi traffic haaa

7,7 Rui S.
Portugal
25 prosince 2013
mixed feelings...
Breakfast, bed, location.
We start with the wrong foot. On arrival, they move us to another hotel with an overbooking story; we stay on a top floor room without water pressure - no bath. Next day, they gave us a lot of excuses and upgraded our room... then, everything OK. NIce staff and good breakfast.

8,7 Elyn T.
Singapore
10 prosince 2013
Value-for-money stay in Hanoi
Fast and reliable wifi in the room/ Pleasant and amicable staffs/ Nice breakfast

10 Jon B.
New Zealand
09 prosince 2013
Excellent, courteous care for customers
Activities information and organisation; Cooking class; resourceful room layout
A very nice surprise to find a hotel so close to the city, but quiet, clean with caring staff.

9,3 Warren H.
Australia
11 prosince 2013
Clean comfortable
Friendly staff, English speaking clean
Great location in the old quarter, the best coffee in Vietnam about 15 metres away on the corner in a very quiet street. The staff are very helpful and friendly. A bloke couldn't ask for more. Thank you.

8,3 Wen K.
Singapore
01 prosince 2013
Comfortable stay, with the hotel centrally located
Firstly, the hotel staff were friendly and attentive. Secondly, it is centrally located to nearby restaurants and sightseeing places. Thirdly, the hotel is located at a quiet area.
Excellent location to nearby restaurants and 10 min walking distance to Hoan Kiem Lake. Initially we have booked 2 connecting rooms for 4 pax but were informed by the staff upon arrival that a connecting room already includes 2 separate rooms that share a common door. Hence, we requested to cancel a connecting room and asked for a refund. The staff were very flexible on this and agreed on it. The only drawback was that some of the rooms do not have windows, so remember to ask for one if you prefer natural light directed into your room.

6 Steve M.
United States of America
02 prosince 2013
Hotel Needs Improvements
The hotel was centrally located on a relatively quite street (away from the noisy traffic of the Old Quarters). The staff was also helpful.
The hotel needs to improve in several areas. The plumbing in the hotel is poor. When the guests in the above room(s) flush their toilet, there will be a loud noise and air/water will come out of the toilet in my room. One time this happened while I was sitting on the toilet and it was a terrible feeling having the toilet water splatter onto me. Also, it generally tolk 3 or more flushes to flush the toilet paper down. The hotel consist of 2 buildings joined on the 3rd floor. So, if your room is above the spa, then when you will need to change elevators on the 3rd floor. There is only one electrical outlet next to the bed and another in the bathroom. There is not an electrical outlet near the desk (to plug my computer). There are only a few TV stations in English. No CNBC or Bloomberg. The food in the restaurant was okay. However, the rice that was served in a mini hot pot was barely warm.

10 Steve C.
Australia
06 prosince 2013
Great time staying at the Rising Dragon Palace!
Friendly, caring staff. Buffet breakfast. Great rooftop restaurant.