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Poslední komentáře zákazníků

Vybrat typ cestovatele
Všechna hodnocení (2581)

Obchodní cestující (283)

Páry (1219)

Jednotlivci (460)

Rodiny s malými dětmi (110)

Rodiny se staršími dětmi (196)

Skupiny (313)

Skvělé
8,5
na základě 2581 hodnocení
Stav hotelu/čistota
8,7
Poloha
8,2
Pokojový komfort/standard
8,7
Personál
8,7
Poměr cena/kvalita
8,7
Jídlo/stolování
7,8

7 Mei L.
Malaysia
16 srpna 2013
Pleasant cheerful staff. Good value for money.
Very cheerful, helpful, friendly staff
Pleasant stay but marred by mouldy odor of bathroom.

8 Amanda S.
United States of America
18 srpna 2013
Nice hotel
Comfy rooms, friendly staff, nice selection at breakfast
We enjoyed our stay at this hotel. We booked a deluxe city view room, but were disappointed with the small size, the tiny window, and the complete lack of a "city view". The staff were very nice, however, and moved us to a more suitable room the next day. Breakfast is very tasty. The location is just OK.

9,3 Richard C.
United Kingdom
21 srpna 2013
A great value for money hotel
Value for money, staff, rooftop restaurant
Checking in at the hotel was a breeze, with friendly staff who sorted the paperwork whilst another staff member talked through where was good to see nearby and around Hanoi. Everything was explained, and I was left to unpack and get comfortable before heading out to the Old Quarter, which is well within walking distance. After a short walk around, I returned and was well looked after in the hotel's rooftop bar. All in all great value for money given it includes a buffet breakfast.

8 yee H.
Malaysia
30 července 2014
Hanoi Honeymoon
Convenient, Friendly People and Good Food
Excellent people are friendly and thumb up for the reception to housekeeping

8,3 Jiang Q.
China
20 srpna 2013
comfortable budget hotel.
bathroom is clean
generally fine. Nice budget hotel, clean, comfortable bed. Room is very small though.

8 Amanda S.
United States of America
18 srpna 2013
Nice hotel in a so-so area
Comfortable beds, friendly staff, tasty breakfast buffet
We mostly enjoyed our stay at this hotel. The staff was friendly and eager to help. It was easy to book tours directly through the hotel (though you will pay about 10-15% more than if you book with one of the many agencies on the streets outside). The rooms were quite nice, but there were many small details that took away from the whole feel -- a slight whiff of mildew, a thick crack in the wall, a shower that leaks water onto the entire bathroom floor. But still, an enjoyable enough stay. Would not stay here again, though, because of the area. Though it's not a far walk to the Old Quarter attractions, my travel partner and I felt uncomfortable walking around the hotel area at night. Streets were extremely dark and felt a bit unsafe. There is nothing of interest directly around the hotel. Note: We did a HanoiKids tour and they informed us that this hotel was guilty of offering fake HanoiKids tours as a way to draw guests into one of their paid tours, so be careful if you book anything at this hotel claiming to support HanoiKids.

8 Kristian S.
Indonesia
23 srpna 2013
Comfortable, Great Food
clean, comfortable, food

8 Yeow L.
Singapore
14 srpna 2013
Superb Staff Services
Superb Staff Services, Reasonably Price, Quiet Surroundings
Very good quality staff services, provide very meticulous details of on place of interests, recommended local food restaurants, things to do and don'ts in Hanoi. There is an in-house travel agency that can help to book local tours. Hotel location is on edge of the old quarter, a bit far away from the shopping area. Overall it was a positive experience.

8,7 Andri K.
South Africa
11 srpna 2013
The staff were exceptionally helpful and friendly.
Location, staff
The staff were incredibly helpful. We had booked a cruise and had to postpone due to bad weather, and a lady that worked at the front desk, Sinh, went out of her way to assist us and even gave us an upgrade to a family room seeing as we were three people traveling together.

7,7 Colin S.
United Kingdom
12 srpna 2013
Good location and attentive staff
Receptionist Linh, location and food
First impression was very favourable. Receptionist Linh took time out to explain the hotel facilities and the nearby tourist attractions. Very helpful and attentive. Food was quite good and location very convenient. Spa was mixed - one therapist was fine but another was very bad. However the hotel were keen to make amends and this exemplified their customer friendly approach.