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Poslední komentáře zákazníků

Vybrat typ cestovatele
Skvělé



na základě 242 hodnocení
  • Stav hotelu/čistota 8,4
  • Vybavení 8,3
  • Poloha 9,2
  • Pokojový komfort/standard 8,5
  • Personál 9,0
  • Poměr cena/kvalita 8,6
  • Jídlo/stolování 7,9

8,3 Kathryn-Ann N.
Australia
04 ledna 2016
Good value next to the lake
Location, quiet, staff
Great little hotel right near the lake. Staff are super friendly and very helpful. Breakfast location is great, but the quality could have been higher. We stayed in a street view room, which has a little balcony onto the street, which was great. Not as big as the lakeview room and a bit damp/cold. The bathroom was very musty smelling. Great view though, and quiet for Hanoi. Staff are lovely.

9,7 JEONGHWAN Y.
South Korea
16 prosince 2015
Good location and clean hotel
Good location. Clean and kind.
Good location!! Clean!!

8,3 Patricia C.
United States of America
01 prosince 2015
Nice hotel on quiet street
The staff, the neighborhood, cleanliness
The staff was kind, gracious and accommodating. The rooms were clean and comfortable.

5,7 Duncan S.
Ireland
02 listopadu 2015
Major plumbing issues
Location, location, location
Bathroom needed a total overhaul - toilet was bubbling over when the toilets were flushed upstairs. Shower wasn't attached to wall, bath not attached to wall... etc etc...

10 Wanchalome B.
Thailand
29 října 2015
Good hotel in hanoi
Good services, food and location

9,3 Lee H.
Malaysia
02 října 2015
Clean Hotel & Nice Staff
Nice staff, great room, in the central

7 Steven T.
Australia
27 září 2015
Comfortable bed, great location and clean.
Location, comfort, and very helpful staff.
Only stayed one night, but staff were friendly and helpful. Staff spoke English well.

6,3 JOSE A.
Spain
16 září 2015
sophisticated scam in halong bay and dreadful good
Lake views from top rooms, breakfast buffet super
A nice place at good price, spoiled by a scam at kayaking in halong bay, when I was getting out of the kayak, the man «helping» me tapped my sports cam to fall to the water. He immersed to rescue it and so he did, but hid the camera asking for a bunch of dollars because it was very deep. The guide from the tour company helped him negotiate rescue. The cam recorded all, check next days in YouTube. Besides we payed a big car to the airport at 6am but provided normal one. Picnic breakfast was also an insult. The hotel should change their company for trips, imperial cruises, avoid them, the camera thing was quite ugly and annoying to say the least.

8,7 Vinh N.
United Kingdom
07 září 2015
Londoner
Staff and decor
Very good

9,7 Maurits D.
Netherlands
28 října 2015
Great place with nice atmosphere and friendly staf
Staff, staff and location
We have had a very pleasant stay in this hotel and actually came back after travelling south. The rooms are clean and the staff speaks English very well and is very friendly.