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Entrance, Hilton Guangzhou Tianhe in Guangzhou
Hilton Deluxe Suite, Hilton Guangzhou Tianhe in Guangzhou
a large building with a clock on the side of it, Hilton Guangzhou Tianhe in Guangzhou
Lobby, Hilton Guangzhou Tianhe in Guangzhou
Interior view, Hilton Guangzhou Tianhe in Guangzhou
Interior view, Hilton Guangzhou Tianhe in Guangzhou
Swimming pool [outdoor], Hilton Guangzhou Tianhe in Guangzhou

Removed from saved list

9.4

Exceptional

15,991 reviews

15,991 reviews

Housekeeping12
Breakfast7
View3
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Waterscape Falls In East Station Plaza

430 m

PoPark

520 m

Time Square

530 m

Linhexi

480 m

Guangzhou East Railway Station

550 m

Popular landmarks
Baiyun Mountain

4.0 km

Canton Tower

4.5 km

Yuexiu Mountain

6.0 km

Museum of the Western Han Dynasty Mausoleum of the Nanyue King

6.2 km

Sacred Heart Cathedral

7.1 km

Closest landmarks
Dr Lu dental clinic

460 m

Regus Office

460 m

Weidisi Fitness Center

500 m

Changjiang Global Doctor Medical Center

510 m

Consulate General of Mexico

520 m

2021

Hilton Guangzhou Tianhe

No.215 Linhe Xi Heng Road Tianhe, Tianhe District -Teemall / East Railway Station, Guangzhou, China, 510500 - See map

Make your best journey to Guangzhou with the promised standard of Hilton CleanStay, and enjoy car park free of charge. Strategically situated in Tianhe District -Teemall / East Railway Station, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Canton Tower. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and hot spring bath on-site.

Highlights

Located in heart of Guangzhou

Check-in [24-hour]

Airport transfer

490 meters to public transportation

Inside city center

Hilton CleanStay

Clean and Ready for you

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Guangzhou every 7 minutes on Agoda.com
Value for money8.2
Distance to city center1 KM
Location rating8.3
Nearest airportFoshan Shadi Airport (FUO)
Distance to airport26.6 km

Rooms available at Hilton Guangzhou Tianhe

Excellent
Room comfort & quality

8.6

King Deluxe Suite
...
  • Room size: 159 m²/1711 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Hilton Deluxe Suite
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Hilton Executive
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Panorama Suite
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 1 king bed
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Presidential Suite
...
  • City view
  • Non-smoking
  • 1 single bed and 1 king bed
Enter dates to see prices
King Accessible Deluxe
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Hilton Executive
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
SUITE Hilton Deluxe Suite
...
    Enter dates to see prices
    Twin Hilton Deluxe
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Junior Suite
    ...
    • Room size: 89 m²/958 ft²
    • City view
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Hilton Guangzhou Tianhe?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hilton Guangzhou Tianhe?

    Hilton Guangzhou Tianhe is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hilton Guangzhou Tianhe also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hilton Guangzhou Tianhe has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Guangzhou with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Hilton Guangzhou Tianhe?

    Start your mornings right, with the continental and buffet breakfast options offered at Hilton Guangzhou Tianhe. Western breakfast is available for guests. There's an additional charge of 173 CNY for adults and 96.6 CNY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Hilton Guangzhou Tianhe?

    Hilton Guangzhou Tianhe features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

    Can special events be hosted at Hilton Guangzhou Tianhe?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hilton Guangzhou Tianhe. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

    Can business events be hosted at Hilton Guangzhou Tianhe?

    On-site venues and convenient event services make Hilton Guangzhou Tianhe an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Hilton Guangzhou Tianhe?

    Hilton Guangzhou Tianhe does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Hilton Guangzhou Tianhe?

    Linhexi is the closest train, metro, or bus station, about 470 m away from Hilton Guangzhou Tianhe.

    What restaurants are nearby Hilton Guangzhou Tianhe?

    Hilton Guangzhou Tianhe is located in Tianhe District -Teemall / East Railway Station, famous for good restaurants such as GuangZhou TianHe Xi ErDun Hotel Sui Xuan Restaurant, Yi Pan Italian Restaurant and Hui Ji ChaoZhou Seafood ShaGuo Zhou (LinHeXi Heng Road).

    What popular shopping places are close to Hilton Guangzhou Tianhe?

    Hilton Guangzhou Tianhe is located in Tianhe District -Teemall / East Railway Station area which features shopping places such as TaiKoo Hui Complex, Tee Mall and Grandview Mall.

    What are popular attractions near Hilton Guangzhou Tianhe?

    Guests at Hilton Guangzhou Tianhe can easily visit Time Square, Guangzhou HouJie and South China Agricultural University located in the Tianhe District -Teemall / East Railway Station area.

    See map

    Explore the neighborhood

    What people love about Hilton Guangzhou Tianhe

    • 8

      Very good
      Cleanliness

      "Clean spacious and with a view room."

      KOH

      |

      January 13, 2020

    • 9.6

      Exceptional
      Cleanliness

      "Room are big and clean."

      Antonius

      |

      February 22, 2019

    • 10

      Exceptional
      Location

      "Good, comfortable hotel and nice location"

      NG

      |

      March 21, 2021

    Overall rating:

    9.4

    Exceptional
    15,991 reviews
    Cleanliness
    8.8
    Facilities
    8.5
    Location
    8.3
    Read all reviews >
    What travelers say they love:
    Hilton staff helpful and friendly to assist .
    mohamed from Singapore
    Family with older children
    More about Hilton Guangzhou Tianhe

    More about Hilton Guangzhou Tianhe

    Hilton Guangzhou Tianhe

    See the best of Guangzhou with a stay at Hilton Guangzhou Tianhe, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
    Hilton Guangzhou Tianhe provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Guangzhou.
    Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
    In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Hilton Guangzhou Tianhe include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
    The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
    Guests of Hilton Guangzhou Tianhe can even have groceries delivered to their room for cooking, using the hotel's special service.
    Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
    For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


    Around the property

    Visit the sights and local attractions of Guangzhou during your stay at the hotel. Spend a day on an ocean adventure with an easy trip to Shamian Island located 8.8 km away. Engage in the city's best art at Chen Clan Ancestral Hall-Folk Craft Museum located 8.0 km away, where you can learn about the local art scene and buy original works.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.5

    Most talked about facilities

    Housekeeping

    35 mentions

    Breakfast

    22 mentions

    Food & Dining

    21 mentions

    Internet

    20 mentions

    Languages spoken
    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Massage
    • On-site entertainment
    • Pool with view
    • Sauna
    • Spa
    • Steamroom
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Rooms sanitized between stays
    • Safe dining setup
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Coffee shop
    • Grocery delivery
    • Kitchen
    • Poolside bar
    • Restaurants
    • Room service [24-hour]
    Swimming & soaking
    • Hot spring bath
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Gift/souvenir shop
    • Heating in public area
    • Infirmary
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area
    For the kids
    • Babysitting service
    • Family room
    • Kids club
    • Kids meal
    Access
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    Available in all rooms
    • Air conditioning
    • Alarm clock
    • Bathrobes
    • Carpeting
    • Cleaning products
    • Closet
    • Clothes rack
    • Desk
    • DVD/CD player
    • Fire extinguisher
    • Free bottled water
    • Hair dryer
    • Hand sanitizer
    • Heating
    • In-room safe box
    • iPod docking station
    • Ironing facilities
    • Laptop safe box
    • Mini bar
    • Non-smoking
    • Pool facilities
    • Private bathroom
    • Radio
    • Safety/security feature
    • Satellite/cable channels
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Soundproofing
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service

    Food and dining

    Breakfast options
    • American
    • Continental
    • Vegetarian
    • Full English/Irish
    • Buffet
    Restaurants on site
    1
    • Menu: Buffet, A-la-carte
    Restaurant
    • No additional information available
    随轩中餐厅
    • Cuisine: Asian, Chinese, Cantonese
    • Menu: Buffet, A-la-carte

    Location

    No.215 Linhe Xi Heng Road Tianhe, Tianhe District -Teemall / East Railway Station, Guangzhou, China, 510500
    Excellent
    Location

    8.3

    Airports
    • Foshan Shadi Airport (FUO)
      26.6 km
    • Guangzhou Baiyun International Airport (CAN)
      27.8 km 39 min drive
    Public transportation
    • Linhexi
      480 m
    • Guangzhou East Railway Station
      550 m 13 min walk
    Hospital or clinic
    • Dr Lu dental clinic
      460 m
    Shopping
    • TaiKoo Hui Complex
      1.8 km
    Convenience store
    • On-site
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Baiyun Mountain
      4.0 km
    • Canton Tower
      4.5 km
    • Yuexiu Mountain
      6.0 km
    • Museum of the Western Han Dynasty Mausoleum of the Nanyue King
      6.2 km
    • Sacred Heart Cathedral
      7.1 km
    • Chen Clan Ancestral Hall-Folk Craft Museum
      8.0 km
    • Shamian Island
      8.9 km
    • Chimelong Safari Park
      15.9 km
    • Chimelong International Circus
      15.9 km
    • Chimelong Water Park
      16.0 km
    Nearby landmarks
    • Waterscape Falls In East Station Plaza
      430 m
    • Dr Lu dental clinic
      460 m
    • Regus Office
      460 m
    • Linhexi
      480 m
    • Weidisi Fitness Center
      500 m
    • Changjiang Global Doctor Medical Center
      510 m
    • Consulate General of Mexico
      520 m
    • PoPark
      520 m
    • Time Square
      530 m
    • Metro Plaza
      530 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-17 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    • Reception open until12:00
    Getting around
    • Airport transfer fee800 CNY
    • Distance from city center1 KM
    • Travel time to airport (minutes)40
    Extras
    • Breakfast charge (unless included in room price)173 CNY
    • Daily Internet/Wi-Fi fee100 CNY
    The property
    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors24
    • Number of restaurants3
    • Number of rooms 498
    • Room voltage220
    • Year property opened2011
    Parking
    • Daily parking fee80 CNY

    Property announcements

    In compliance with policies issued by local government, the property will not provide disposable amenities to guests.

    Reviews of Hilton Guangzhou Tianhe from real guests

    Provided by verified guests of Agoda
    8.4
    /
    10
    Cleanliness8.8
    Facilities8.5
    Location8.3
    Room comfort and quality8.6
    Service8.6
    Value for money8.2
    High score for Guangzhou
    Rating
    9+ Exceptional (233)
    8-9 Excellent (175)
    7-8 Very Good (184)
    6-7 Good (59)
    <6 Below Expectation (67)
    Time of the year
    Mar - May (186)
    Jun - Aug (189)
    Sep - Nov (154)
    Dec - Feb (189)
    All guests (1,304)
    All room types
    All languages

    Show reviews that mention 

    Showing 718 verified guest comments
    12345
    10.0
    Exceptional
    Chok from Malaysia
    Solo traveler
    King Hilton Deluxe
    Stayed 3 nights in May 2019

    Westin would have been a better choice”

    Location wise, Westin would have been a better choice in regard to LOCATION. I wish I had spent more time even though I'm a "Hilton" person. Everything else was superb.

    Reviewed May 28, 2019

    See room deals

    Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. Thanks for your suggestions regarding the transportation and we will figure out solutions for this. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.

    Responded May 29, 2019
    Hilton Guangzhou Tianhe
    10.0
    Exceptional
    mohamed from Singapore
    Family with teens
    King Hilton Deluxe
    Stayed 3 nights in June 2019

    Great location in the city near access to metro,malls snd public transport ”

    Hilton staff helpful and friendly to assist . Your Joseph provides good guidance service And helpful with a great smile . 👍

    Reviewed June 30, 2019

    See room deals

    Thank you for your review. I am pleased to hear you enjoyed your stay and will let Joseph knows that he helped you have a great stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon.

    Responded July 02, 2019
    Hilton Guangzhou Tianhe
    10.0
    Exceptional
    CHONG from Malaysia
    Couple
    Twin Hilton Guestroom
    Stayed 3 nights in February 2019

    Superb from Top to Toe”

    As usual, everything was so great! Great breakfast buffet!! Friendly and helpful staff! Great location!! Will definitely be there again

    Reviewed February 22, 2019

    See room deals

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded February 25, 2019
    Hilton Guangzhou Tianhe
    9.6
    Exceptional
    Antonius from Indonesia
    Business traveler
    King Hilton Guestroom
    Stayed 1 night in February 2019

    Perfect!!”

    Everything is perfect, Location Tian He areamain street just a walking distance to Po Park Mall, Check in and check out very fast, but they don't give me any Hilton Honour point because I didn't book from Hilton website. Room are big and clean.

    Reviewed February 22, 2019

    See room deals

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded February 25, 2019
    Hilton Guangzhou Tianhe
    9.6
    Exceptional
    Chung from Singapore
    Business traveler
    Twin Hilton Guestroom
    Stayed 1 night in November 2018

    MY TOP CHOICE IN GZ”

    The room is spacious, window view is nice, the bed is comfortable and the breakfast is great. The only set back I encountered is early check-in is not arranged according my prior request. But, nevertheless, this is still my favourite hotel in GZ.

    Reviewed May 01, 2019

    See room deals

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded May 06, 2019
    Hilton Guangzhou Tianhe
    10.0
    Exceptional
    NG from Malaysia
    Solo traveler
    Twin Hilton Guestroom
    Stayed 4 nights in January 2020

    good, comfortable hotel and nice location”

    good, comfortable hotel and nice location

    Reviewed March 21, 2021

    See room deals

    Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.

    Responded March 26, 2021
    Hilton Guangzhou Tianhe
    10.0
    Exceptional
    Yan from Australia
    Family with young children
    King Hilton Deluxe
    Stayed 2 nights in August 2019

    great staying ”

    The pool needs to wear swimming cap even 1 year old baby. That is the only one I want to complain about.

    Reviewed August 18, 2019

    See room deals

    Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.

    Responded August 20, 2019
    Hilton Guangzhou Tianhe
    10.0
    Exceptional
    michelle from Indonesia
    Family with teens
    King Accessible Deluxe
    Stayed 1 night in January 2019

    Great Location”

    Great location, very near to shopping mall and good restaurant. Staff speaks english very fluently.

    Reviewed April 24, 2019

    See room deals

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded April 25, 2019
    Hilton Guangzhou Tianhe
    10.0
    Exceptional
    PO from Hong Kong SAR, China
    Group
    Twin Hilton Guestroom
    Stayed 1 night in June 2019

    Exceptional”

    the hotel is very worth the money. gym room is big but the swimming pool is unexpectedly smaller than I orginally thought.

    Reviewed June 17, 2019

    See room deals

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded June 17, 2019
    Hilton Guangzhou Tianhe
    9.6
    Exceptional
    YU from Hong Kong SAR, China
    Couple
    King Hilton Guestroom
    Stayed 1 night in April 2019

    Nice staff provide us with free room upgrade ”

    Close to city center, hotel is well maintained especially the public area. Staff are nice, always smile, well trained. The staff checked us in provided us with free upgrade of our room. It was in general a pleasant experience.

    Reviewed April 06, 2019

    See room deals

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest service. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded April 09, 2019
    Hilton Guangzhou Tianhe
    9.2
    Exceptional
    Peng
    Couple
    King Hilton Guestroom
    Stayed 5 nights in April 2019

    Exceptional”

    We were very impressed with the service rendered by a staff by the name "Lisa". She worked at the second floor restaurant during breakfast time. We saw how tolerant and tactful she was in handling an irate passenger who claimed to have found some foreign object in his meal. She bent backward to get freshly squeezed fruit juice for us and left words with her colleagues to attend to this special request of us on subsequent days when she had her days off. She did this without prompt and we could see, cheerfully. All the staff who worked in the executive lounge on 24th floor had also left lasting impression. It is this kind of service we had received that make us think highly of Hilton Giangzhou.

    Reviewed April 18, 2019

    See room deals

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel service. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded April 22, 2019
    Hilton Guangzhou Tianhe
    10.0
    Exceptional
    MOHAMED from Brunei Darussalam
    Business traveler
    Twin Hilton Guestroom
    Stayed 1 night in October 2019

    GREAT PLACE TO STAY”

    NICE AND INTERNATIONAL STANDARD MAINTAINED HERE

    Reviewed January 24, 2020

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    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded February 10, 2020
    Hilton Guangzhou Tianhe
    9.2
    Exceptional
    Shuangwei from Singapore
    Couple
    King Hilton Guestroom
    Stayed 1 night in September 2019

    Amazingly value for money”

    The price you are paying for a Hilton stay is simply amazing! The building is very beautiful and new. Room is very big too. It was such a pleasure to have this stay. Very close to Guangzhou East Railway which is great if you are heading to cities like Shenzhen. But not walking distance to the metro station. Nonetheless, didi and taxis are very convenient.

    Reviewed October 12, 2019

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    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded October 14, 2019
    Hilton Guangzhou Tianhe
    10.0
    Exceptional
    michelle from Indonesia
    Family with teens
    Twin Hilton Deluxe
    Stayed 1 night in January 2019

    Great Location”

    Great location, Staff's english very fluent

    Reviewed April 24, 2019

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    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded April 25, 2019
    Hilton Guangzhou Tianhe
    9.2
    Exceptional
    Esther from Malaysia
    Solo traveler
    King Hilton Guestroom
    Stayed 3 nights in March 2019

    Convenient and very good service”

    The hotel is near the Guangzhou East Railway station, which is around 10 mins walk. And the staff are very friend and can speak simple english too. They even serve me hot ginger tea because of the coldness during my stay. Highly recommended.

    Reviewed March 11, 2019

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    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded March 12, 2019
    Hilton Guangzhou Tianhe
    9.6
    Exceptional
    Antonius from Indonesia
    Business traveler
    King Hilton Guestroom
    Stayed 1 night in February 2019

    Perfect!!”

    Everything is perfect, room are big, check in and out are fast,

    Reviewed February 26, 2019

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    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded March 04, 2019
    Hilton Guangzhou Tianhe
    8.8
    Excellent
    Cassandra from Philippines
    Business traveler
    King Hilton Executive
    Stayed 3 nights in May 2019

    great 1st time experience”

    Check in was fast at the lobby and very organized. There was one local or mainlander guest who was shouting at the top of her lungs but still the hotel staff remained cool and accommodating which is very good.. We chose executive rooms bec they offered afternoon snacks, cocktails and breakfast too! Staff at the executive lounge were superb! Food were delicious too! Major plus when they offered us a 4pm late check out! Thanks so much Ms. Summer & Ms. Cici for the awesome experience.. will surely be back!

    Reviewed May 28, 2019

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    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded May 29, 2019
    Hilton Guangzhou Tianhe
    10.0
    Exceptional
    PO from Hong Kong SAR, China
    Group
    King Hilton Guestroom
    Stayed 1 night in June 2019

    Exceptional”

    location is good.

    Reviewed June 17, 2019

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    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded June 17, 2019
    Hilton Guangzhou Tianhe
    8.8
    Excellent
    Etienne from Hong Kong SAR, China
    Couple
    King Hilton Guestroom
    Stayed 2 nights in June 2019

    Great Hilton hotel near Guangzhou East Station”

    The room, the staff, the pool, the gym, everything was perfect. One of the best Hilton hotels I have ever stayed in. The only point that need to improve is the breakfast. It's not bad but compared to others (W, Hyatt ...) it's below standards, definitely not a 5 star hotel breakfast. Still this hotel is very good.

    Reviewed June 12, 2019

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    Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. It is true that our hotel is a perfect place for vacation where you could escape from the hustle and bustle life. Thanks for your suggestions regarding the breakfast and we will figure out solutions for this. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.

    Responded June 14, 2019
    Hilton Guangzhou Tianhe
    8.4
    Excellent
    Helen from Australia
    Business traveler
    King Accessible Deluxe
    Stayed 2 nights in January 2019

    Good hotel overall but don’t trust the staff”

    I booked a ‘King Accessible Delux’ room. When I checked in, the staff was trying to convince me to upgrade as ‘the layout of my room is different’ because the room is for disable patrons. She was saying how I might not like the room and implied I booked the wrong type of room for the discount online and kept suggesting me to upgrade and pay for price difference. To cut it short (as I was getting nowhere when I asked her the difference between the accessible room and a standard room), I asked her, what features have been taken away from a standard room, she replied ‘the room is nothing less than a standard room, but it has added features like the handles (x2) and chair (x1) for disable patrons. I feel like she was wasting my time and trying to deceive me to upgrade. She didn’t even tell me the check out time after her unsuccessful upsell (which is basic check in procedure). Other staff was not too helpful as some cannot speak Cantonese or English, and one told me she was busy...

    Reviewed January 12, 2019

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    We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

    Responded January 14, 2019
    Hilton Guangzhou Tianhe
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