Hilton Guangzhou Tianhe
See the best of Guangzhou with a stay at Hilton Guangzhou Tianhe, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
Hilton Guangzhou Tianhe provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Guangzhou.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Hilton Guangzhou Tianhe include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Guests of Hilton Guangzhou Tianhe can even have groceries delivered to their room for cooking, using the hotel's special service.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
Visit the sights and local attractions of Guangzhou during your stay at the hotel. Spend a day on an ocean adventure with an easy trip to Shamian Island located 8.8 km away. Engage in the city's best art at Chen Clan Ancestral Hall-Folk Craft Museum located 8.0 km away, where you can learn about the local art scene and buy original works.
Westin would have been a better choice”
Location wise, Westin would have been a better choice in regard to LOCATION. I wish I had spent more time even though I'm a "Hilton" person. Everything else was superb.
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Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. Thanks for your suggestions regarding the transportation and we will figure out solutions for this. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.
Great location in the city near access to metro,malls snd public transport ”
Hilton staff helpful and friendly to assist . Your Joseph provides good guidance service And helpful with a great smile . 👍
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Thank you for your review. I am pleased to hear you enjoyed your stay and will let Joseph knows that he helped you have a great stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon.
Superb from Top to Toe”
As usual, everything was so great! Great breakfast buffet!! Friendly and helpful staff! Great location!! Will definitely be there again
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Perfect!!”
Everything is perfect, Location Tian He areamain street just a walking distance to Po Park Mall, Check in and check out very fast, but they don't give me any Hilton Honour point because I didn't book from Hilton website. Room are big and clean.
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
MY TOP CHOICE IN GZ”
The room is spacious, window view is nice, the bed is comfortable and the breakfast is great. The only set back I encountered is early check-in is not arranged according my prior request. But, nevertheless, this is still my favourite hotel in GZ.
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
good, comfortable hotel and nice location”
good, comfortable hotel and nice location
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Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
great staying ”
The pool needs to wear swimming cap even 1 year old baby. That is the only one I want to complain about.
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Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Great Location”
Great location, very near to shopping mall and good restaurant. Staff speaks english very fluently.
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Exceptional”
the hotel is very worth the money. gym room is big but the swimming pool is unexpectedly smaller than I orginally thought.
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Nice staff provide us with free room upgrade ”
Close to city center, hotel is well maintained especially the public area. Staff are nice, always smile, well trained. The staff checked us in provided us with free upgrade of our room. It was in general a pleasant experience.
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest service. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Exceptional”
We were very impressed with the service rendered by a staff by the name "Lisa". She worked at the second floor restaurant during breakfast time. We saw how tolerant and tactful she was in handling an irate passenger who claimed to have found some foreign object in his meal. She bent backward to get freshly squeezed fruit juice for us and left words with her colleagues to attend to this special request of us on subsequent days when she had her days off. She did this without prompt and we could see, cheerfully. All the staff who worked in the executive lounge on 24th floor had also left lasting impression. It is this kind of service we had received that make us think highly of Hilton Giangzhou.
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel service. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
GREAT PLACE TO STAY”
NICE AND INTERNATIONAL STANDARD MAINTAINED HERE
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Amazingly value for money”
The price you are paying for a Hilton stay is simply amazing! The building is very beautiful and new. Room is very big too. It was such a pleasure to have this stay. Very close to Guangzhou East Railway which is great if you are heading to cities like Shenzhen. But not walking distance to the metro station. Nonetheless, didi and taxis are very convenient.
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Great Location”
Great location, Staff's english very fluent
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Convenient and very good service”
The hotel is near the Guangzhou East Railway station, which is around 10 mins walk. And the staff are very friend and can speak simple english too. They even serve me hot ginger tea because of the coldness during my stay. Highly recommended.
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Perfect!!”
Everything is perfect, room are big, check in and out are fast,
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
great 1st time experience”
Check in was fast at the lobby and very organized. There was one local or mainlander guest who was shouting at the top of her lungs but still the hotel staff remained cool and accommodating which is very good.. We chose executive rooms bec they offered afternoon snacks, cocktails and breakfast too! Staff at the executive lounge were superb! Food were delicious too! Major plus when they offered us a 4pm late check out! Thanks so much Ms. Summer & Ms. Cici for the awesome experience.. will surely be back!
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Exceptional”
location is good.
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Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Great Hilton hotel near Guangzhou East Station”
The room, the staff, the pool, the gym, everything was perfect. One of the best Hilton hotels I have ever stayed in. The only point that need to improve is the breakfast. It's not bad but compared to others (W, Hyatt ...) it's below standards, definitely not a 5 star hotel breakfast. Still this hotel is very good.
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Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. It is true that our hotel is a perfect place for vacation where you could escape from the hustle and bustle life. Thanks for your suggestions regarding the breakfast and we will figure out solutions for this. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.
Good hotel overall but don’t trust the staff”
I booked a ‘King Accessible Delux’ room. When I checked in, the staff was trying to convince me to upgrade as ‘the layout of my room is different’ because the room is for disable patrons. She was saying how I might not like the room and implied I booked the wrong type of room for the discount online and kept suggesting me to upgrade and pay for price difference. To cut it short (as I was getting nowhere when I asked her the difference between the accessible room and a standard room), I asked her, what features have been taken away from a standard room, she replied ‘the room is nothing less than a standard room, but it has added features like the handles (x2) and chair (x1) for disable patrons. I feel like she was wasting my time and trying to deceive me to upgrade. She didn’t even tell me the check out time after her unsuccessful upsell (which is basic check in procedure). Other staff was not too helpful as some cannot speak Cantonese or English, and one told me she was busy...
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We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.