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Exterior view, W Guangzhou in Guangzhou
Spectacular Design Room, W Guangzhou in Guangzhou
a table set up with flowers and umbrellas, W Guangzhou in Guangzhou
a statue of a man sitting on top of a concrete floor, W Guangzhou in Guangzhou
Lobby, W Guangzhou in Guangzhou
Interior view, W Guangzhou in Guangzhou
Interior view, W Guangzhou in Guangzhou

Removed from saved list

9.3

Exceptional

4,213 reviews

4,213 reviews

Housekeeping2
Shops1
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
Xingsheng Road

220 m

CBD Shopping Circle Tianhe District

530 m

Hunters square Shop

550 m

Women and Children's Medical Center Subway Station

420 m

Popular landmarks
Canton Tower

1.9 km

Baiyun Mountain

6.6 km

Yuexiu Mountain

6.9 km

Sacred Heart Cathedral

7.0 km

Museum of the Western Han Dynasty Mausoleum of the Nanyue King

7.1 km

Closest landmarks
Pearl River Park

550 m

Huacheng Avenue Subway Station

570 m

Liede Subway Station

600 m

Mall of the World

610 m

Huangpu Dadao Subway Station

660 m

W Guangzhou

26 Xian Cun Road, Tianhe District-Zhujiang New Town, Guangzhou, China, 510623 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Tianhe District-Zhujiang New Town, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Canton Tower. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

380 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

730 meters to Guangzhou Library

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
Mind - Body
Yoga room

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

9 travelers have booked today.

Value for money7.6
Distance to city center2Km
Location rating8.4
Nearest airportFoshan Shadi Airport (FUO)
Distance to airport26.8 km

Rooms available at W Guangzhou

Exceptional
Room comfort & quality

9.1

Fantastic Suite, Club level, 1 Bedroom Suite, 1 King
...
  • Room size: 95 m²/1023 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Fire Design, Guest room, 1 King, City view
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Wonderful Room, Guest room, 1 King, City view
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Spectacular Room, Guest room, 2 Double, City view, Mid floor
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Fabulous Room, Club level, Guest room, 1 King, City view
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Fabulous Room, Club level, Guest room, 2 Double, City view
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Spectacular Room, Guest room, 1 King, City view, Mid floor
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Wonderful Room, Guest room, 2 Double, City view
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Jewel Design, Guest room, 1 King, City view
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Extreme WOW Suite, Club level, 1 Bedroom Presidential Suite
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at W Guangzhou?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to W Guangzhou?

    W Guangzhou is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 700 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at W Guangzhou also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, W Guangzhou has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Guangzhou with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at W Guangzhou?

    Wake up to a great buffet breakfast at W Guangzhou. Adults can enjoy breakfast offered with an additional charge of 263 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at W Guangzhou?

    W Guangzhou features 3 on-site restaurants for your dining convenience.

    What is the smoking policy at W Guangzhou?

    W Guangzhou does permit smoking in some areas and is not 100% smoke-free.

    What is the closest train, metro, or bus station to W Guangzhou?

    The closest train, metro, or bus station is Women and Children's Medical Center Subway Station, 420 m away from W Guangzhou.

    What restaurants are nearby W Guangzhou?

    Restaurants including DOORS Turkish Restaurant, Antalya Turkish Restaurant and Hooley's are popular in W Guangzhou’s neighborhood which is known as Tianhe District-Zhujiang New Town.

    What popular shopping places are close to W Guangzhou?

    Located in the Tianhe District-Zhujiang New Town area, W Guangzhou is close to great shopping choices like CBD Shopping Circle Tianhe District, Hunters square Shop and Mall of the World.

    What are popular attractions near W Guangzhou?

    Guests at W Guangzhou can easily visit Zhujiang New Town, Guangdong Museum and Guangzhou Opera House located in the Tianhe District-Zhujiang New Town area.

    See map

    Explore the neighborhood

    What people love about W Guangzhou

    • 8.8

      Excellent
      Location

      "Good location and nice room."

      Joao

      |

      March 9, 2020

    • 8.8

      Excellent

      "W Hotel is always my first prioirty choice, it is stylish and friendly stay there."

      Joao

      |

      March 9, 2020

    Overall rating:

    9.3

    Exceptional
    4,213 reviews
    Cleanliness
    8.8
    Facilities
    8.3
    Location
    8.4
    Read all reviews >
    More about W Guangzhou

    More about W Guangzhou

    W Guangzhou

    W Guangzhou is the perfect choice for travelers who want to take in the sights and sounds of Guangzhou. Experience an urban escape in Guangzhou with a stay at W Guangzhou, with its exceptional location right in the city center.
    W Guangzhou offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Guangzhou.
    Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
    In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
    W Guangzhou also provides a hair dryer and bathrobes in bathrooms for select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and nightclub.
    W Guangzhou offers an excellent variety of recreational facilities. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
    The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area.
    Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


    Around the property

    Visit the sights and local attractions of Guangzhou during your stay at the hotel. Spend a day on an ocean adventure with an easy trip to Shamian Island located 8.7 km away. Engage in the city's best art at Chen Clan Ancestral Hall-Folk Craft Museum located 8.5 km away, where you can learn about the local art scene and buy original works.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.3

    Most talked about facilities

    Housekeeping

    5 mentions

    Breakfast

    2 mentions

    Swimming Pool

    2 mentions

    Food & Dining

    1 mention

    Languages spoken
    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • French
    • German
    • Japanese
    • Malay
    • Portuguese
    • Russian
    • Ukrainian
    Accessibility
    • Accessibility for all meeting spaces
    • Accessible entrance to all on-site swimming pool
    • Accessible registration desk
    • Accessible rooms have doors 32-inch wide opening
    • Accessible route to the registration desk
    • Accessible vanities in all rooms
    • Adjustable height hand-held shower wand some rooms
    • Alarm clock telephone ringers in all rooms
    • Audible alarms in all guest rooms and suites
    • Audible alarms in all public hallways
    • Bathtub grab bars in all rooms
    • Deadbolts on all guest room and suites doors
    • Electronic room key
    • Elevator
    • Entirely Route to accessible guest rooms
    • Entrance to on-site fitness center
    • Entrance to on-site spa
    • Lever handles on all guest room doors
    • Lowered electrical outlets in all rooms
    • Main entrance
    • Mobility accessibility in some rooms
    • Non-slip grab bars in all bathrooms
    • On-site accessible restaurants / lounges
    • Room and suites access through exterior corridor
    • Room windows that open
    • Safety chains and/or latches on all guest doors
    • Secondary locks on all room windows
    • Self-closing doors on all guest rooms and suites
    • Toilet seat at wheelchair height -- all rooms
    • Transfer showers in some guest rooms
    • View ports in all guest room and suites doors
    • Visual alarms in all guest rooms and suites
    • Visual alarms in some public hallways
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Massage
    • Nightclub
    • On-site entertainment
    • Pool with view
    • Sauna
    • Spa
    • Steamroom
    • Swimming pool [indoor]
    • Ticket services
    • Tours
    • Yoga room
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast in room
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • Coffee shop
    • Poolside bar
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Grooming service
    • Heating in public area
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoking area
    • Terrace
    For the kids
    • Family room
    • Kids meal
    Access
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service

    Food and dining

    Breakfast options
    • Buffet
    Restaurants on site
    The Kitchen Table
    • Cuisine: International
    I by Inagiku
    • Cuisine: Japanese
    Yan Yu Chinese Restaurant
    • Cuisine: Chinese

    Location

    26 Xian Cun Road, Tianhe District-Zhujiang New Town, Guangzhou, China, 510623
    Excellent
    Location

    8.4

    Airports
    • Foshan Shadi Airport (FUO)
      26.8 km
    • Guangzhou Baiyun International Airport (CAN)
      30.5 km 42 min drive
    Public transportation
    • Women and Children's Medical Center Subway Station
      420 m
    • Huacheng Avenue Subway Station
      570 m 10 min walk
    Hospital or clinic
    • Guangzhou Women And Childrens Hospital And Health Institute
      890 m 12 min walk
    Shopping
    • TaiKoo Hui Complex
      1.4 km
    Convenience store
    • Family Mart
      270 m 2 min drive
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Canton Tower
      1.9 km
    • Baiyun Mountain
      6.6 km
    • Yuexiu Mountain
      6.9 km
    • Sacred Heart Cathedral
      7.0 km
    • Museum of the Western Han Dynasty Mausoleum of the Nanyue King
      7.1 km
    • Chen Clan Ancestral Hall-Folk Craft Museum
      8.5 km
    • Shamian Island
      8.7 km
    • Chimelong International Circus
      13.2 km
    • Chimelong Water Park
      13.3 km
    • Chimelong Safari Park
      13.3 km
    Nearby landmarks
    • Xingsheng Road
      220 m
    • Women and Children's Medical Center Subway Station
      420 m
    • CBD Shopping Circle Tianhe District
      530 m
    • Hunters square Shop
      550 m
    • Pearl River Park
      550 m
    • Huacheng Avenue Subway Station
      570 m
    • Liede Subway Station
      600 m
    • Mall of the World
      610 m
    • Huangpu Dadao Subway Station
      660 m
    • Guangzhou Women & Children's Center Metro Station
      730 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee700 CNY
    • Distance from city center2Km
    • Travel time to airport (minutes)40
    Extras
    • Breakfast charge (unless included in room price)263 CNY
    • Daily Internet/Wi-Fi fee90 RMB
    The property
    • Non-smoking rooms/floorsYes
    • Number of bars/lounges3
    • Number of floors30
    • Number of restaurants3
    • Number of rooms 317
    • Room voltage220
    • Year property opened2013
    Parking
    • Daily parking fee128 RMB

    Property announcements

    In compliance with policies issued by local government, the property will not provide disposable amenities to guests.

    Reviews of W Guangzhou from real guests

    Provided by verified guests of Agoda
    8.3
    /
    10
    Cleanliness8.8
    Facilities8.3
    Location8.4
    Room comfort and quality9.1
    Service8.5
    Value for money7.6
    High score for Guangzhou
    Rating
    9+ Exceptional (36)
    8-9 Excellent (33)
    7-8 Very Good (24)
    6-7 Good (8)
    <6 Below Expectation (12)
    Time of the year
    Mar - May (31)
    Jun - Aug (26)
    Sep - Nov (41)
    Dec - Feb (15)
    All guests (191)
    All room types
    All languages

    Show reviews that mention 

    Showing 113 verified guest comments
    12345
    8.8
    Excellent
    Joao from Macau SAR, China
    Family with young children
    Wonderful Room, Guest room, 2 Double, City view
    Stayed 1 night in December 2019

    WOW stay in W Hotel”

    W Hotel is always my first prioirty choice, it is stylish and friendly stay there. Good location and nice room.

    Reviewed March 09, 2020

    See room deals

    4.8
    Yew from Malaysia
    Couple
    Wonderful Room, Guest room, 1 King, City view
    Stayed 1 night in October 2019

    Location was ok, view was not great.”

    Pool was small and cramp, view was not great. Landscape all died, no maintenance, and didn’t bother to remove them, unpleasant sight. The Lobby was empty in the late morning but we we told off from sitting at certain open sections of the lobby area, not the service spirit of “whatever-whenever”.

    Reviewed November 06, 2019

    See room deals

    8.8
    Excellent
    DEBORAH from France
    Business traveler
    Stayed 1 night in August 2018

    All about location”

    W Guangzhou is super well located as it's within the CBD and close to shops and restaurants. However, from a stay to another the quality of services is declining. Ordering a drink at the bar can be complicated as only a few staff speaks English beyond "hello" and order for more than 1 person come separately as if each person ordered on their side.

    Reviewed October 23, 2018

    See room deals

    Thank you very much for sharing your compliment with us, it was our pleasure to serve you. We will continue to train our staff to improve the service quality and communication skill further. Once again, thank you for providing the suggestions with us. Wish you come again. Best Regards, W Guangzhou

    Responded November 15, 2018
    W Guangzhou
    8.0
    Excellent
    Leon from Singapore
    Business traveler
    Stayed 2 nights in June 2014

    cool hotel”

    cool hotel

    W hotel is very new and vey cool located in Tianhe Guangzhou. there is a stretch of pubs just behind the hotel.

    Reviewed August 17, 2014

    See room deals

    8.0
    Excellent
    Chi from Portugal
    Solo traveler
    Stayed 1 night in October 2013

    lets indulge yourself”

    high-end poshest hotel in GZ

    it was my first stay at a W anywhere in the world and i can already get used to it... loving it.. nice posh, stylish design that unrivaled by any other hotels in the city.. probably the nearest international hotel in GZ, maybe next to MO at Taikoo Hui which is also newly opened.. it delivers what W has to promise... modern, state-of-the art design.. houses some trendy club and restaurants within... inside the room, it has the complete automatic-control furnishing/facilities.. ranging from bathtub, toilet, curtail, lighting... etc.. this bar shud be applied to all newly opened hotels across the industry... i would definitely recommend a stay if you can afford it... not a particularly pricy W compare to other major cities in the world...

    Reviewed October 19, 2013

    See room deals

    8.3
    Excellent
    Andrey from Russia
    Couple
    Stayed 4 nights in September 2014

    It's not W standarts”

    Nice design, Very good Japaneese restaurant, all stuff speak English well

    I booked non smoking room, but when we got our room I felt the bed smell. I informed staff about this but they told that room is not smoking. I don't know is that smell from smoking or another thing but it terrible. I asked change the room but they gave me air refreshener. Was late and we went to bed but I was terrible night. Next day I asked again to change my room. They provided the new one but when I moved I saw that sanitary was not clean enought. It's not W or 5 star hotel standarts.

    Reviewed September 18, 2014

    See room deals

    9.3
    Exceptional
    Neil from Australia
    Couple
    Stayed 1 night in March 2014

    a great japanese resturant ;centrally located ”

    the mela we had at the japanses restuarant;wandering around the local area;and the funkiness of W

    a weekend trip to W hotel lived up to expectations nice swimming pool the Hotel is in the Business district so use the subway to get around

    Reviewed June 01, 2014

    See room deals

    9.0
    Exceptional
    Pikulthong from Thailand
    Business traveler
    Stayed 2 nights in May 2014

    Great hotel service”

    Well trained staff, cozy room and fine Japanese restaurant

    The hotel decoration is as good as W's standard. Unluckily when we stayed, there are noise come from the construction site nearby hotel which stop at 10 pm and start at 6 am. Anyway, their staff is quite attentive when we ask to move to new room.

    Reviewed May 09, 2014

    See room deals

    9.7
    Exceptional
    Warisara from Thailand
    Business traveler
    Stayed 2 nights in November 2013

    Perfect Place to Stay”

    Big and Clean Room, Great Design

    The hotel is new and the design is modern. The staffs spoke English fluently with great services. The room was very big and clean. Full facilities inside the room.

    Reviewed November 21, 2013

    See room deals

    9.6
    Exceptional
    Michael from South Korea
    Family with young children
    Stayed 3 nights in October 2018

    Style....”

    Great location, friendly staff, excellent check-out process, and great fun in Guangzhou...

    Reviewed October 29, 2018

    See room deals

    Thank you for sharing your recent experience in W Guangzhou with us. We are extremely delighted that you statisfied with our staff and service. Once again, thank you for staying with us and we will be here when you are ready to come back again. Visit anytime! Best Regards, W Guangzhou

    Responded November 15, 2018
    W Guangzhou
    7.2
    Very good
    Ebel from Malaysia
    Solo traveler
    Stayed 2 nights in August 2018

    Nice hotel ”

    Compare to others country, W guangzhou customer service and food still need to improve. But overall just nice, clean and comfortable .

    Reviewed August 06, 2018

    See room deals

    9.6
    Exceptional
    Ming from China
    Couple
    Stayed 1 night in November 2017

    That was really awesome”

    We arrive at noon, shinny and glamorous Lobby, not quiet big with usual luxury hotel but fill with attractive. Friendly female staff in the Front Desk, and fully accommodate my request upon check-in. The call services is quiet good, quick answer and gave us good guidance. Also, the amenities is quiet good for wedding anniversary celebration, we are really enjoy the night with rose petals. In-door pool is quiet well for a morning swim, good facilities but lack of services staff around locker room or the pool. It's fair for the cleaness, you may easy to find some spot on the carpet around the bed. All of all 瑕不遮瑜

    Reviewed January 16, 2018

    See room deals

    Thank you for sharing your W experience and high complement with us. While your valued feedback has been shared to the hotel team in regarde to service & cleaness which will play a huge role to improve our performance. Once again, thank you for your feedback. W Best Regards, W Guangzhou

    Responded January 18, 2018
    W Guangzhou
    6.7
    Good
    Ieong from Canada
    Solo traveler
    Stayed 1 night in September 2015

    Perfect but lost a human touch”

    Interior design, comfortness and inroom dining

    Check in was smooth. Room Stay, the hardware is very good, right after i get out of shower, someone opened the door and i was freaked out. Lucky i had my rope on. Made a reservation at the kitchen table for dinner with friends. Food was not bad. 65/100. I ask if i could charge the bill to my room, but i was told that becuase the amount is over the hotel deposit amount (rmb1000) i am ask to add more deposit at the lobby if i want to charge to my room. I could have done the payment at the restaurant, but i tested the service. Went down to the lobby, service was friendly, eye contact and genuine smile. She tried to explain that it is a policy. Last comment- bell and door were not friendly. Friend was having a smoke at the front door beside the bin. We were both well groomed. Bell boy looked at us unpleasantly for a few times. We quickly finish the smoke, walk back inside, no welcome, nothing. I would say its a funny W experience.

    Reviewed September 16, 2015

    See room deals

    6.0
    Sunnie from Hong Kong SAR, China
    Couple
    Stayed 1 night in April 2017

    Disappointing for a 5 star hotel”

    We have booked W hotel, hoping to give ourselves a nice 5 star treat for a short 1 night stay but the hotel fell short of our expectation. Whilst the hotel itself is very contemporary and stylish, it still feels like a very immature hotel and the services are rough around the edges. A few complaints we have were: 1. The surprisingly lack of English skills by the staff at the hotel. We had a supper at the hotel restaurant (The Kitchen Table). My husband has specifically asked if the clam chowder had any meat stock in it as he is meat intolerant and cannot eat meat. He had to ask a few times slowly and clearly to the waitress who replied saying no it doesn't have meat and took the order. Thankfully another waiter came back to pick this up, confirming the soup contains meat and asked if my husband would like to reorder. Had this not been picked up, my husband would have suffered from diarrhea all night. There were also a few times where we have asked for help on directions and transportation options, again the staff couldn't answer properly and they had to look for other staff who speaks better English to help. 2. The surprisingly lack of attention by the bar staff at the Woobar. We had to wave a few times to catch the attention of the bar staff to order our drinks. It was not busy at the time when we were there. The drinks also took awhile to come and they clearly did not pay attention to which drink they should make first. They made the easier drink (martini) first and had it sat around on the bar for 10 mins before they make the more complicated cocktail. The martini was not as cold as it should be by the time it arrived. 3. A strange, damp smell in the hotel room lobby and in the hotel room.

    Reviewed April 19, 2017

    See room deals

    7.0
    Very good
    PILHO from South Korea
    Business traveler
    Stayed 2 nights in August 2014

    If it's regular rate, it's expensive.”

    location, comfortable bed, and juice at the buffet.

    Compare to other W hotel, interior design is not so good. location is good, and the bed is very comfortable. staffs are a bit rude, they seemed confused with freidly welcoming and rudeness. expensive food, not that great taste.

    Reviewed August 22, 2014

    See room deals

    9.2
    Exceptional
    Gao from Singapore
    Group
    Stayed 2 nights in October 2018

    One of the nicest hotel in Guangzhou ”

    The facade of the hotel is beautiful. The lobby design look futuristic and have a nice smells good. The room and bath room is spacious too.

    Reviewed October 29, 2018

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    Thank you for sharing your recent experience in W Guangzhou with us. We are extremely delighted that you statisfied with our staff and service. Once again, thank you for staying with us and we will be here when you are ready to come back again. Visit anytime! Best Regards, W Guangzhou

    Responded November 16, 2018
    W Guangzhou
    9.0
    Exceptional
    Keith from China
    Couple
    Stayed 1 night in February 2014

    Hip Hotel ”

    Nice Hotel Design with Nice Staff

    Overall nice experience ! The design of the hotel is good and it is close to a street which have a lot of nice bars as well. it is with walking distance to the big park which a few more five star hotel located.

    Reviewed February 15, 2014

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    10.0
    Exceptional
    Leon from Singapore
    Business traveler
    Stayed 2 nights in November 2013

    good and new”

    good stylish and new

    good stylish and new. room was adequately provided.

    Reviewed November 08, 2013

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    9.0
    Exceptional
    Harjanti from Indonesia
    Business traveler
    Stayed 1 night in March 2014

    Perfect, Fantastic, Wow”

    Design, Luxury, Service

    It was perfect, I really enjoy my stay. Fantastic experience, the bed was very comfortable, the design was amazing modern and sophisticated. The pool is WOW!!!. Definitely a stylish 5 star hotel.

    Reviewed March 28, 2014

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    8.0
    Excellent
    SAM from Portugal
    Group
    Stayed 1 night in August 2014

    Modern and Comfortable”

    Chic, Clean, Comfortable

    The hotel room was clean and spacious. The beds were comfortable. The hotel was located in the commercial center, so it would be an advantage for business travellers and not sightseeing tourists.

    Reviewed October 07, 2014

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