Hotel Willow Banks Shimla

3.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Near Tourism Lift, The Mall,, Shimla City Center, Shimla, India, 171001

Highlights

Front desk [24-hour]

Inside city center

It's at a great location so you can walk through mall road.
Airport transfer

- Airport transfer available at additional charge. To request, check the...

550 meters to public transportation

550 meters to public transportation - Lakkar Bazar Bus Station is within 550 meters

Currency exchange

Facilities

Free Wi-Fi

Car park

Spa

Front desk [24-hour]

Restaurants

Bar

Massage

Airport transfer

About us

Strategically situated in Shimla City Center, allowing you access and proximity to local attractions and sights. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and steamroom on-site.
Your dates are popular among travelersUsers are booking a place in Shimla every 24 minutes on Agoda.com
Location 9.2
Cleanliness 8.3
Service 8.3
Facilities 7.9

Based on 585 verified reviews

Location

9.2

Cleanliness

8.3

Service

8.3

Facilities

7.9

Value for money

7.6

Room comfort and qua...

7.4

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Nearest transportation options

Lakkar Bazar Bus Station is within 0.56 km

Tolland Bus Stop is within 1 km

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 124 places in walking distance!

Walkable places
Tibetan Handloom Shop
10 m
Maria Brothers
320 m
Ritz Cineplex
320 m
Sabji Mandi
320 m
The Mall
380 m
Closest landmarks
SkyBar Shimla - Cocktails & Shisha
10 m
Maria Clinic
120 m
Cyberia
230 m
Asian & International Travels
290 m
Dr.Lakhanpaul Nursing Home Dental Specialities Centre
300 m

Good to know

Value for money7.6
Distance to city center. Km
Location rating9.2
Nearest airportShimla Airport (SLV)
Distance to airport10.7 km

Rooms available at Hotel Willow Banks Shimla

Super Deluxe Room with Small Balcony and Bathtub
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  • Room size: 35 m²/377 ft²
  • Valley view
  • 1 double bed
Enter dates to see prices
Luxury Room with Balcony Limited View and Bathtub
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  • Room size: 35 m²/377 ft²
  • Valley view
  • 1 double bed
Enter dates to see prices
Premium Room with Large Balcony and Bathtub
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  • Room size: 35 m²/377 ft²
  • Valley view
  • 1 double bed
Enter dates to see prices
Club Room with Balcony and Bathtub
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  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Deluxe Room Mall Road Facing with Bathtub
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  • Room size: 35 m²/377 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Premium Room with Kitchenette
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  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Interconnected Family Room with Jacuzzi
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  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Interconnected Family Rooms(Bathtub) - 15% Discount on Spa Therapies
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  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Premium Rooms with Kitchenette
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Premium Rooms with Kitchenette
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices

Frequently asked questions

Hotel Willow Banks Shimla offers airport transfer service upon request with an additional fee of 1200 INR in local currency. To request, check the box on the booking form just before the payment page.

Hotel Willow Banks Shimla features games room while you stay at this property, offering guests with entertainment value all throughout your remain here.

Yes! Hotel Willow Banks Shimla offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

While residing at Hotel Willow Banks Shimla, begin your vacation by exploring the closest destinations that are within close proximity to the property which include Tibetan Handloom Shop, Maria Brothers, and Ritz Cineplex.

While lodging at Hotel Willow Banks Shimla, enjoy your early morning or evening wander at nearby park which include jakhu park, Children Park, Nabha, and Ramlila Ground, Nabha.

Hotel Willow Banks Shimla can converse up to 2 languages which includes English for travelers that prefer this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what other languages this property supports.

Past solo travelers that have stayed at this property have given Hotel Willow Banks Shimla an average rating of 8.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Hotel Willow Banks Shimla an average rating of 8.3. You can check out more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Hotel Willow Banks Shimla an average rating of 8.0. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Hotel Willow Banks Shimla an average rating of 9.0. You can look up on more detailed customer ratings, and responses for this property down in the review section.

More about Hotel Willow Banks Shimla

More about Hotel Willow Banks Shimla

Experience Historic Charm at Hotel Willow Banks Shimla

Nestled in the scenic hills of Shimla, Hotel Willow Banks offers a perfect blend of historic elegance and modern comfort. Built in 1871, this charming hotel has been a beloved destination for travelers seeking a peaceful retreat with a rich heritage. With 35 well-appointed rooms, guests can enjoy a cozy and inviting atmosphere just a short distance from the vibrant city center. Conveniently located, the hotel is approximately a few kilometers from the heart of Shimla and just a 40-minute drive from the airport, making it an ideal choice for both leisure and business travelers. The property was last renovated in 2006, ensuring that guests experience a harmonious mix of preserved history and contemporary amenities. Check-in begins at 2:00 PM, and guests are kindly requested to check out by 12:00 PM, allowing for a relaxed and seamless stay. Families are warmly welcomed at Hotel Willow Banks, with children aged 6 to 10 able to stay free of charge. Whether you're exploring the scenic beauty of Shimla or enjoying the tranquil ambiance of the hotel, this historic gem promises a memorable stay for all travelers.

Exciting Entertainment and Wellness Facilities at Hotel Willow Banks Shimla

Experience a perfect blend of relaxation and entertainment at Hotel Willow Banks Shimla. Unwind after a day of exploring with our luxurious spa services, including rejuvenating massages, a soothing sauna, and a steam room designed to refresh your body and mind. For those seeking a touch of glamour, our stylish nightclub offers lively music and vibrant ambiance, perfect for an evening of fun and socializing. For moments of leisure and entertainment, guests can enjoy our well-equipped games room, featuring a variety of engaging activities to keep everyone entertained. Additionally, our professional salon provides beauty and grooming services, ensuring you look and feel your best throughout your stay. Whether you're seeking relaxation or entertainment, Hotel Willow Banks Shimla offers a comprehensive range of facilities to enhance your visit.

Exciting Sports Facilities at Hotel Willow Banks Shimla

Discover a perfect blend of recreation and fitness at Hotel Willow Banks Shimla, where sports enthusiasts can indulge in lively table tennis sessions. Whether you're looking to challenge friends or enjoy some friendly competition, the table tennis facility offers a fun and engaging way to stay active during your stay. For those committed to maintaining their fitness routines, the hotel features a well-equipped fitness center, available for use at an additional charge. This state-of-the-art gym provides everything you need to keep up with your workout regimen amidst the scenic beauty of Shimla. Embrace an active lifestyle in a serene setting, with facilities designed to cater to both casual players and fitness aficionados. After a day of exploring the breathtaking surroundings, unwind and stay energized by taking advantage of these sports amenities, ensuring your stay is both comfortable and invigorating.

Exceptional Convenience Facilities at Hotel Willow Banks Shimla

At Hotel Willow Banks Shimla, guests enjoy a seamless and comfortable stay thanks to a range of thoughtfully designed convenience facilities. The hotel offers 24-hour room service, ensuring that guests' needs are met at any hour, whether it's a late-night snack or an early morning beverage. For added ease, the hotel provides express check-in and check-out services, allowing guests to begin and end their stay without hassle. Luggage storage and daily housekeeping further enhance the convenience, keeping your space tidy and organized throughout your visit.

Convenient Transport Facilities at Hotel Willow Banks Shimla

Hotel Willow Banks Shimla offers a range of transport services designed to make your stay seamless and enjoyable. Guests can take advantage of the convenient airport transfer service, ensuring a smooth journey from the airport to the hotel and back. For those eager to explore Shimla and its scenic surroundings, the hotel provides organized tours and a reliable shuttle service, making sightseeing hassle-free. Additionally, guests can avail themselves of car hire options to explore the region at their own pace, with ticket services available to simplify travel planning.

Luxurious Comfort and Modern Amenities at Hotel Willow Banks Shimla

Experience the perfect blend of comfort and convenience in the elegantly appointed rooms of Hotel Willow Banks Shimla. Each room features air conditioning to keep you cool during warm days, along with blackout curtains that ensure restful sleep. Relax and unwind while watching your favorite shows on the satellite/cable TV or stay refreshed with complimentary bottled water and a refrigerator for your convenience. The rooms also boast a mini bar and a coffee/tea maker, allowing you to indulge in your favorite beverages at any time. Enhancing your stay are thoughtful touches such as a hair dryer, toiletries, linens, and towels provided for your comfort. Some rooms offer a spacious balcony or terrace to enjoy scenic views of Shimla, while a separate living room and a cozy fireplace create a warm and inviting atmosphere. Daily newspapers are available to keep you updated, and a refrigerator adds to the suite of amenities that make your stay truly exceptional.

Exquisite Dining Experience at Hotel Willow Banks Shimla

At Hotel Willow Banks Shimla, guests are treated to a delightful culinary journey with a variety of dining options designed to satisfy every palate. Start your day with a hearty breakfast buffet or a cozy continental breakfast, served daily to energize your adventures in the scenic hill station. For those seeking a relaxed dining experience, the on-site restaurant offers a diverse menu crafted with fresh ingredients, perfect for any time of day. Complementing the restaurant's offerings, the hotel features a charming coffee shop where guests can unwind with a freshly brewed cup and light snacks. For added convenience, 24-hour room service ensures that delicious meals and beverages are just a call away, allowing you to enjoy your favorite dishes in the comfort and privacy of your room. Daily housekeeping maintains a pristine environment, making your stay at Hotel Willow Banks Shimla both comfortable and memorable.

Elegant Room Options at Hotel Willow Banks Shimla

Discover a variety of thoughtfully designed rooms at Hotel Willow Banks Shimla, each offering a comfortable and inviting retreat amidst the scenic beauty of Shimla. From the cozy Deluxe, Super Deluxe, and Premium Rooms to the spacious Interconnected Family Room, there is an ideal space to suit every traveler’s needs. The Luxury Room with Balcony provides an added touch of elegance, allowing guests to enjoy stunning views, while the Club Room offers a refined ambiance for a memorable stay. For those seeking convenience, the Room with Kitchenette combines comfort with practicality, perfect for extended stays or families. Booking your preferred room type through Agoda ensures you receive the best prices available, making your stay more affordable and accessible. The platform offers a hassle-free booking experience, allowing you to secure your room quickly and easily, so you can focus on enjoying your trip to Shimla without any worries. With Agoda’s trusted service, your perfect room at Hotel Willow Banks Shimla is just a few clicks away.

Discover the Charm of Shimla City Center

Nestled in the heart of Shimla, the City Center is a vibrant hub that beautifully blends colonial heritage with modern attractions. As you stroll through the bustling streets, you'll be captivated by the charming architecture of historic buildings, bustling markets, and cozy cafes that line the avenues. The area offers a lively atmosphere where locals and visitors come together to enjoy shopping for handicrafts, sampling delicious local cuisine, or simply soaking in the panoramic views of the surrounding mountains.

Seamless Journey from Shimla Airport to Hotel Willow Banks Shimla

Traveling from the nearest airports to Hotel Willow Banks Shimla is a smooth and scenic experience that sets the tone for your memorable stay in this charming hill station. The closest major airport is Chandigarh International Airport, approximately 113 kilometers away from Shimla. From Chandigarh, you can opt for a comfortable pre-booked taxi or private transfer, which takes about 3 to 4 hours through winding mountain roads offering breathtaking views of the Himalayas. Alternatively, several shuttle services and bus options are available, providing a budget-friendly way to reach Shimla’s city center, where the hotel is conveniently located. For those arriving via the Jubbarhatti Airport, which is much closer at just about 23 kilometers from Shimla, the journey is even more convenient. Upon arrival, you can hire a taxi or use local car rental services to reach Hotel Willow Banks in approximately 45 minutes. The road from Jubbarhatti is well-maintained and offers picturesque vistas of the surrounding hills and forests, making your transfer part of the scenic experience. Whether you arrive at Chandigarh or Jubbarhatti, the journey to Hotel Willow Banks Shimla promises a delightful introduction to the natural beauty and tranquility of the region, ensuring a comfortable and enjoyable start to your stay.

Discover Shimla’s Cultural and Entertainment Landmarks Near Hotel Willow Banks

Situated in the heart of Shimla, Hotel Willow Banks offers convenient access to a variety of cultural and entertainment attractions. Just a short distance away is the Gaiety Theatre, a historic venue renowned for its vibrant performances and colonial architecture, providing a glimpse into Shimla’s rich artistic heritage. For those interested in exploring local history and culture, the Himachal State Museum & Library is nearby, showcasing an impressive collection of artifacts, artworks, and documents that narrate the story of the region. Entertainment and leisure options abound with the Ice-skating Rink, perfect for family outings and fun-filled adventures on the ice. For shopping and travel needs, the Cyberia and Himani's offer a range of services, while the HPTDC Tourist Office provides helpful information for exploring the city. Whether you're here to enjoy cultural experiences or indulge in leisure activities, these landmarks around Hotel Willow Banks ensure a memorable stay in Shimla.

Convenient Public Transport Options Near Hotel Willow Banks Shimla

Hotel Willow Banks Shimla is ideally situated for travelers seeking easy access to Shimla’s vibrant transport network. Just a short distance from the Lakkar Bazar Bus Station and the Shimla Railway Station, guests can effortlessly connect to local and regional destinations. These major transit hubs make exploring the scenic hill station and its surroundings both simple and convenient. For those looking to venture further afield, the hotel’s proximity to key stations such as Summerhill, Jutogh, Tara Devi Station, and Shoghi Station provides excellent options for exploring the picturesque countryside and nearby towns. Additionally, the Power House Bus Station, Kathleeghat Station, and Bus Station Dhalli are easily accessible, offering a variety of routes and schedules. Whether arriving by train or bus, guests at Hotel Willow Banks Shimla will find their journey smooth and hassle-free, making it the perfect base for discovering the beauty of Shimla and beyond.

Culinary Delights Around Hotel Willow Banks Shimla

Guests at Hotel Willow Banks Shimla are spoiled for choice when it comes to dining options nearby. Savor a freshly brewed coffee or a hearty meal at Wake and Bake Cafe, or unwind with a refreshing drink at The Brew Estate’s Biergarten & Bar. For a cozy, traditional Indian dining experience, go to Goofa Ashiana Restaurant, while Hills Edge Restaurant offers scenic views alongside delicious cuisine. If you're craving a mix of global flavors and local favorites, Devicos Restaurant & D Lounge Bar is the perfect spot. For sweet treats and baked delights, Diamond Best Bakery Sweets, Restaurant & Groceries is a must-visit. Other popular options include Hide Out Cafe, Cafe Under Tree, and 45 The Central, each offering unique atmospheres and delectable menus to satisfy every palate.

Shopping Landmarks Near Hotel Willow Banks Shimla

Guests staying at Hotel Willow Banks Shimla have the convenience of exploring a variety of vibrant shopping destinations nearby. From the traditional charm of Himachal Emporium and Tibetan Handloom Shop to the bustling City Centre Mall and Shimla Mall, there’s something for every shopper. For unique local crafts and textiles, visit Fab India and Shawl Hut, while Maria Brothers and Minerva Bookshop offer a delightful selection of books and souvenirs. Music lovers can enjoy tunes at Music World, making the area a perfect blend of shopping, culture, and entertainment just steps from the hotel.

Affordable Comfort at Hotel Willow Banks Shimla: A Great Value in Shimla's Hospitality Scene

Nestled in the scenic beauty of Shimla, Hotel Willow Banks offers an inviting stay with room prices ranging from $101 to $150. While this is slightly higher than the average hotel room in Shimla, which typically costs between $51 and $75, the premium pricing reflects the hotel’s superior amenities, elegant decor, and exceptional service. Guests can enjoy a more luxurious experience, making it an excellent choice for those seeking comfort and quality during their stay. Compared to the average hotel in Shimla, Hotel Willow Banks stands out with its charming ambiance and thoughtfully designed rooms that promise a memorable visit. Although it falls on the higher end of the price spectrum, travelers looking for a blend of affordability and upscale comfort will find this hotel to be a worthwhile investment. Whether you're on a romantic getaway or a business trip, Hotel Willow Banks provides a premium experience without straining your budget.

Exceptional Hospitality and Prime Location at Hotel Willow Banks Shimla

Guests consistently praise Hotel Willow Banks Shimla for its spacious and comfortable rooms, which provide a cozy retreat after a day of exploring the scenic hill station. The friendly and attentive staff make every stay memorable, ensuring that guests' needs are met with warmth and professionalism. The hotel’s prime location on the bustling Mall Road places visitors right in the heart of Shimla’s vibrant atmosphere, surrounded by delightful snack parlours and lively musical evenings that add to the lively ambiance. Dining experiences at the hotel receive high marks, with guests raving about the delicious food served at the on-site restaurant and the nearby pizza joint, perfect for casual bites. The breakfast spread is also highlighted as excellent, offering a variety of tasty options to start the day. While the gym could use some cleaning, overall, guests find the hotel to be a lively, well-located haven that combines comfort, great service, and a touch of Shimla’s local charm.

Exceptional Customer Feedback Highlights Hotel Willow Banks Shimla

Guests consistently praise Hotel Willow Banks Shimla for its outstanding location, which offers convenient access to the city's key attractions and scenic vistas. The hotel’s well-maintained facilities and high standards of cleanliness contribute to a comfortable and enjoyable stay, making it a popular choice among travelers seeking both convenience and quality. The attentive staff further enhances the experience, providing friendly and efficient service that leaves visitors feeling valued and well-cared for. Overall, the hotel’s balanced offerings and positive atmosphere make it a highly recommended destination for those exploring the charming hill station of Shimla.

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Amenities and facilities

Very good7.9

Facilities

Most talked about facilities

Languages spoken
  • English
  • Hindi
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Hot tub
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Table tennis
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Hand sanitizer
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Business facilities
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Closet
  • Clothes dryer
  • Desk
  • Fan
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Linens
  • Private bathroom
  • Private entrance
  • Seating area
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wake-up service
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site
Cafe Simla Times
  • Cuisine: Asian, Chinese, Indian, International, Thai, Seafood, Pizza, Turkish
  • Menu: Buffet
Eighteen71
  • Cuisine: Asian, Chinese, European, Indian, Indonesian, International, Italian, Local, Thai, Seafood, Grill/BBQ, British, Malaysian
  • Menu: Buffet, A-la-carte

Location

Near Tourism Lift, The Mall,, Shimla City Center, Shimla, India, 171001

Exceptional9.2

Location

Airports
  • Shimla Airport (SLV)
    10.7 km
  • Chandigarh Airport (IXC)
    60.9 km
Public transportation
  • Lakkar Bazar Bus Station
    560 m
  • Tolland Bus Stop
    1.0 km
Hospital or clinic
  • Maria Clinic
    120 m
Convenience store
  • Gandhi General Store
    420 m
Cash withdrawal
  • ATM
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-10 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Club Room with Balcony
    1.Two complimentary mugs of 330ml Freshly brewed Beer / Mocktails on arrival in the room
    2. Overlooking Skybar and Enjoying all day music
    3. Herbal hookah served in balcony on chargeable basis
  • Pay at Hotel – ₹8,000 + Taxes per Couple Hotel Willow Banks New Year’s Eve Gala Party Inclusions: DJ | Soft Drinks | Snacks | Lavish Buffet Dinner Additional Guests (Above 5 Years): Charged Pro-Rata
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center. Km
  • Travel time to airport (minutes)40
  • Airport transfer fee1200 INR
Extras
  • Breakfast charge (unless included in room price)839 INR
The property
  • Year property opened1871
  • Number of floors5
  • Room voltage220
  • Number of rooms 35
  • Most recent renovation2006
  • Number of restaurants1
  • Number of bars/lounges1

Property announcements

15% discount on the breakfast buffet.

Independent (separate) access from the hotel block for four rooms of category ‘Rooms with Kitchenette.

As part of its Wellness Zone ; Hotel Willow Banks now has a Jawed Habib Unisex Hair & Beauty Salon offering a full range of services like luxurious facials, stylish haircuts, relaxing pedicures and more - perfect for pampering yourself in the hills, while carrying the hallmark of quality of Jawed Habib.

Premium room with Large balcony - The Hotel has a Swiss Chalet style sloping roof structure. Premium rooms are on the 4th floor (with straight ceilings) or 5th floor (with sloping chalet style ceilings). Other than style of ceiling - room sizes and amenities are identical across all Premium rooms. These would be allocated to guest as per availability and entertaining any preference on this matter would not be possible.

Deluxe Room - Mall Road Facing - The Hotel has a Swiss Chalet style sloping roof structure. Deluxe rooms are on the 4th floor (with straight ceilings) or 5th floor (with sloping chalet style ceilings). Other than style of ceiling - room sizes and amenities are identical across all Deluxe rooms. These would be allocated to guest as per availability and entertaining any preference on this matter would not be possible.

Honeymoon Special Benefits
Special Add on: Rejuvenating Couple Massage at INR 3500 + tax
Special Add on: Half day Sightseeing at INR 1500 + tax
Special Add on: Luxurious milk and wine bath in room at INR 1500 + tax
15% discount on spa
15% discount on laundry



Rooms are well ventilated and weather of Shimla with fans keeps the ambiance comfortable.

How to Reach: Hotel Willow Banks is located on Mall Road, a heritage non-motorable pedestrian road. Public car parking is available 500 meters away. Porters (chargeable) assist with luggage. Guests can reach the hotel via the Govt. Tourism Lift followed by a 100-meter level walk to the right, or alternatively, walk up the Metropole Road (slightly steep) to access the hotel’s private lift directly to the reception. For any assistance, please contact the hotel reception.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Hotel Willow Banks Shimla from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 5.2
  • 8.8
  • 9.6
  • 10
  • 10
  • 9.2
  • 8.4
  • 10
  • 9.6
  • 10

Most recent

  • Location score 9.2 out of 10 and is a high score in Shimla
    Location9.2
  • Cleanliness score 8.3 out of 10 and is a high score in Shimla
    Cleanliness8.3
  • Service score 8.3 out of 10 and is a high score in Shimla
    Service8.3
  • Facilities score 7.9 out of 10 and is a high score in Shimla
    Facilities7.9
  • Value for money score 7.6 out of 10 and is a high score in Shimla
    Value for money7.6
  • Room comfort and quality score 7.4 out of 10 and is a high score in Shimla
    Room comfort and quality7.4
High score for Shimla

Rating

9+ Exceptional (64)
8-9 Excellent (37)
7-8 Very Good (18)
6-7 Good (9)
<6 Below Expectation (33)

Review summary

Powered by OpenAI

A great option for a stay in Shimla, this hotel enjoys a prime location near Shimla lift, on Mall Road. Guests have praised the staff for their excellent and friendly service. The hotel features a cozy café and a restaurant offering delicious food. According to guests, the rooms are clean, comfortable and well-maintained. Some rooms also offer stunning valley views, adding to the overall charm of the stay.

Value for money may vary - some guests rate it below 4-star expectations.

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Showing 161 verified guest comments
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  1. 10.0
    Exceptional
    Robin from India
    Family with young children
    Premium Room with Kitchenette
    Stayed 2 nights in June 2025

    “Excellent stay”

    Best location among all hotels in Shimla. Park your car in the parking and get into the hotel in just 5 min by walking and you can also take lift to reach Mall Road side entrance of this hotel. Rooms are pretty clean and staff is also good. Food here is really nice. I can visit Shimla cafe and sky bar also here.

    Reviewed June 29, 2025

    Dear Guest, thank you for spending your holiday with us. We truly enjoyed hosting you and look forward to welcoming you back soon!

    Responded October 24, 2025
    Hotel Willow Banks Shimla
  2. 8.8
    Excellent
    ravi from India
    Couple
    Club Room with Balcony and Bathtub
    Stayed 2 nights in November 2025

    “Club Room”

    Speaker outside wall which belongs to Bar, vibrating too much your room wall so if you want to sleep early means bedore 10:30pm, can disturb you. View is nice. Hotel staffs are nice. Cleanliness is really has a question. Rest are very good.

    Reviewed November 10, 2025
  3. 8.8
    Excellent
    Dinesh from India
    Couple
    Super Deluxe Room
    Stayed 2 nights in September 2024

    “Excellent location, Good hotel”

    We stayed at Willow Banks and our stay was good and comfortable. It has nice restaurants and a micro brewery where people hang out. It seems to be a popular place in Simla, with excellent location, right on the mall. The room was spacious and the staff was friendly and helpful. The breakfast was also very good. There are only two drawbacks: (1) the room had the smell of too much air freshener. We had to leave the window open. I don't think air freshener needed to be used at all. (2) One sees a number of plastic plants and flowers, which is criminal in a place like Simla. They give a somewhat cheesy look in an otherwise excellent hotel.

    Reviewed October 01, 2024
  4. 8.8
    Excellent
    ravi from India
    Couple
    Deluxe Room Mall Road Facing with Bathtub
    Stayed 1 night in November 2025

    “Cleanliness”

    Tea holder was too much dirty, corner dusty, bath tum inside black rubber are too much dirty. Once you call for service, everything will be done. Location is really less than 100 m from the lift. Staffs are nice. Checkout time will be no compromise state even we request for 1pm.

    Reviewed November 10, 2025
  5. 5.6
    Daniel from India
    Solo traveler
    Deluxe Room Mall Road Facing with Bathtub
    Stayed 2 nights in October 2025

    “location”

    I had high hopes.. location is good but that also means noisy. i could hear dogs barking all night as well as an echo through the atrium all the way up to rooms. there was a random folded up bed in the hallway outside my door for 2 days. Damp type smell in my room. Bedding was clean but still very slightly stained. The restaurant seemed a nice place and had a meal there. Although i went to another restaurant nearby which was a more fun place to sit and eat alone and read a book rather than in my basic room (which was supposedly deluxe).. Staff were ok. However when i asked the price for a cab to Shimla they couldn't even give me a ball park figure and made me speak to there travel desk. The price was 4,000 rupees whereas savaari.com were 2,000.

    Reviewed October 29, 2025
Changed to review page 1

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